Feedback, Complaints or Problems

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  Lifetime Plus
  • Current rank: 1.5 Stars. Next Rank at 500 Posts.
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    TeknoKanix posted on Jan 11, 2018 11:15:38 AM - Report post
     
    I had chosen "$4.95 /month. The monthly payment is AUTO-RECURRING until manually canceled." I didn't cancel, however; I see I'm set back as just lifetime. I'm positive I have sufficient funds. Did any type of error occur during the transaction attempt?

    [Edited by Vince--, 1/11/2018 11:16:05 AM]
  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
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    CyPHeR369 posted on Jan 11, 2018 2:00:16 PM - Report post
     
    quote:
    originally posted by Vince--

    I had chosen "$4.95 /month. The monthly payment is AUTO-RECURRING until manually canceled." I didn't cancel, however; I see I'm set back as just lifetime. I'm positive I have sufficient funds. Did any type of error occur during the transaction attempt?

    for this, I would either create a support ticket for ACCOUNT SUPPORT, or you could PM Pwizard to fix it. Happened to me as well, he was able to rectify it in no time.

    Actually I'll check with him for you while i have a spare minute.

    [Edited by CyPHeR369, 1/11/2018 2:17:43 PM]

    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
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    PWizard posted on Jan 11, 2018 2:19:31 PM - Report post
     
    You changed your email address in December which is one of the markers our system uses to apply upgrades. I have applied your Jan payment and canceled the subscription. You'll need to re-sub with in order for it to apply the new email address going forward.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
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  • Current rank: 1.5 Stars. Next Rank at 500 Posts.
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    TeknoKanix posted on Jan 11, 2018 3:23:16 PM - Report post
     
    I see, I see. I will fix that. Thanks for your assistance.
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