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  did not receive name change
  • Tier 7
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    TIER 7
    Drexel posted on Dec 26, 2017 12:53:57 PM - Report post
     
    I bought a name change yesterday, I know bad timing and I received a ticket in my email. That ticket had a click here button to check to see if that name is available.

    I clicked the button and the name was available. So, I went back to the ticket and it said to please respond with your new alias change so I clicked reply on the ticket told them what I wanted as a new name, but I still am x45 which is my old name.

    Did I do something wrong ?

    Do I suppose to notify somebody else some other way instead of just replying back to the ticket I received in my e-mail ?

    it said ticket # 2LSON:RC Store:Profile Customization,Alias Change don't know if you need that info prob do so I just now put it here

    [Edited by x45, 12/26/2017 12:59:09 PM]
  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
    Send a message to CyPHeR369
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    CyPHeR369 posted on Dec 26, 2017 12:59:09 PM - Report post
     
    It has to manually be done, and you will get a response when the change is completed.
    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
  • Tier 7
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    TIER 7
    Drexel posted on Dec 26, 2017 1:00:55 PM - Report post
     
    manually done by me or manually done by you guys and if it is manually done by me what are the steps to pull this off cause I did not receive instructions on where to go or how to do it all I received was a ticket #

    Sorry for all the questions I am just new at this. Changing my name on steam is WAY easier here it is more complex than it should be.



    [Edited by x45, 12/26/2017 1:08:31 PM]
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    CyPHeR369 posted on Dec 26, 2017 1:04:05 PM - Report post
     
    By us, Nevermore takes care of those I believe. You have done your part.
    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
  • Tier 7
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    TIER 7
    Drexel posted on Dec 26, 2017 1:11:31 PM - Report post
     
    Thank you. I just like to be well organized in a world of chaos. Guess I will just wait on Nevermore then. Do you know about how long it takes on average for Nevermore to respond back to somebody ?

    I guess Nevermore is doing his Christmas thing. Christmas is just another day for me worked on Christmas day and working today as well. Hope you guys enjoyed your Christmas though. I know it is a celebration of Jesus Christ and that is the only part about Christmas I care about. The average society present giving celebration thing I don't do anymore because that is more for kids than anything else. Anyways later.

    [Edited by x45, 12/26/2017 1:22:27 PM]
  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
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    CyPHeR369 posted on Dec 26, 2017 1:20:05 PM - Report post
     
    No more than a day or two I would say. If more than that definitely give him a PM. Still playing catch-up after the big giveaway event.
    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
  • Tier 7
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    Drexel posted on Dec 26, 2017 1:25:05 PM - Report post
     
    Well since you are playing catch up from the big give away event, this will be my last message for you. O and by the way thank you guyys for the bonus holiday RC and thank you for all you do during Christmas. Kind of nice to get presents from you guys during the holidays.
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