Feedback, Complaints or Problems

Trying to download latest trainer, I guess, for Hellgate: London. Windows 10 Pro 32-bit, built-in antivirus Windows Defender, Firefox 47.0.1 (latest update). It says the trainer is being customized for me, but I never get anything telling me the download is ready. No error messages of any kind. If I refresh, it again says it is being prepared, finishes preparing, never get the download. I'll try Chrome, see if that helps. Any ideas anyone can offer? Also, I'll make sure popups are not blocked and make certain I don't have the browser option enabled for telling sites not to track me. Otherwise, Help!

Clean your browser cache, that might help

No dice. Cleared cache, also allowed popups (allowed exception for www.cheathappens.com/)

Something with Firefox, I guess. Worked fine in Chrome.

Please disable/uninstall all antivirus, firewall and other security software including browser addons and extensions. Right click "Run as Administrator" on trainer and game. Please note that some security products may still block access to trainer injection even when disabled and must be completely uninstalled. If this is the case, please contact the product vendor for instruction on the proper way to prevent the trainers from being blocked by their software or find a better alternative.

or

Extract trainer and make sure trainer/launcher/editor is in a folder excluded from virus scans. Empty quarantine folder if needed or set anything trainer related (paths and EXE's) to ALLOW. Disable any Live/Active/Real-Time tools which may trigger false positives in security software that may terminate the game/trainer when it's activated or options used.

C:\Users\USERNAMEHERE\Cheathappens

may need to be added to exclusions as well. Click and select "Run as Administrator", read the instructions and try again.