Feedback, Complaints or Problems

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"Could not create HELP.txt file"
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    Send a message to Raeken
    GERMAN
    Raeken posted on Dec 27, 2017 8:18:59 AM - Report post
     
    Taurusplopp, thank you!
    I'll do that.
  • Send a message to miz70
    INACTIVE
    miz70 posted on Mar 03, 2018 10:22:15 AM - Report post
     
    hello i am having the same issue. I usually stop bitdefender before use trainer but some minutes ago i clicked on a trainer and shame on me bitdefender (i will never renew this terrible invasive antivirus) stop it.
    Now every cheat happens trainer give me the error "cannot create HELP.TXT" also with bit defender deactivated. What i can do to fix this issue?
     
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    Send a message to Taurusplopp
    ELITE
    Taurusplopp posted on Mar 03, 2018 10:31:43 AM - Report post
     
    quote:
    originally posted by miz70

    hello i am having the same issue. I usually stop bitdefender before use trainer but some minutes ago i clicked on a trainer and shame on me bitdefender (i will never renew this terrible invasive antivirus) stop it.
    Now every cheat happens trainer give me the error "cannot create HELP.TXT" also with bit defender deactivated. What i can do to fix this issue?

    That's easy to fix:

    IF you already have the scan exclusions for the Work folder located here -> C:\Users\YourWindowsUserName\Cheathappens\ and the trainer exe file in BD's AV module and you disabled the Advanced Threat Defense module prior to launch and while using our trainers ... and you're still getting this error message?

    Ask the Bitdefender support as we have no clue about it.

    [Edited by moderator Taurusplopp, 3/3/2018 10:33:09 AM]

    Good for health, bad for education.
  • Send a message to miz70
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    miz70 posted on Mar 03, 2018 10:34:08 AM - Report post
     
    Thanks it fixed my issue
     
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    Send a message to Caliber
    FOUNDER
    Caliber posted on Mar 03, 2018 12:47:00 PM - Report post
     
    you have to wonder why defender or some antivirus is being triggered by the creation of a HELP.txt TEXT file..

    ridiculous..
    Trainer Creator
    www.cheathappens.com
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    Shindai19 posted on Jul 11, 2018 12:11:11 PM - Report post
     
    I'm running into the same problem with Nioh. I disabled the BF Advance Threat Defense, added exclusions to the cheathappens folder and still get the HELP.txt error. Anyone have any other ideas to troubleshoot this?
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    Send a message to CyPHeR369
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    CyPHeR369 posted on Jul 11, 2018 1:01:50 PM - Report post
     
    quote:
    originally posted by Shindai19

    I'm running into the same problem with Nioh. I disabled the BF Advance Threat Defense, added exclusions to the cheathappens folder and still get the HELP.txt error. Anyone have any other ideas to troubleshoot this?

    Link

    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
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    Send a message to Taurusplopp
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    Taurusplopp posted on Jul 12, 2018 12:22:24 AM - Report post
     
    quote:
    originally posted by Shindai19

    I'm running into the same problem with Nioh. I disabled the BF Advance Threat Defense, added exclusions to the cheathappens folder and still get the HELP.txt error. Anyone have any other ideas to troubleshoot this?

    Try disabling the SAFE FILES module too should the trainer exe file is stored in special location monitored by BD, clear BD's scan history + quarantine completely, the Windows Temp folder and the Work folder -> C:\Users\YourWindowsUserName\Cheathappens\ , reboot and try again launching the trainer with admin rights.

    Other than that, please contact the BD support.

    Good for health, bad for education.
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