Looking at those numbers of Trainers created is astounding!
My only question is...why?
I'm a Lifetime Plus Member. I was lured in by one game's Trainer and found many more and feel this is something I would be happy to support, but you guys also need to help yourselves.
3017 Trainers as of 2017 and already 996 as of the start of April this year? That is ridiculous!
If that is true then you guys really are running yourselves ragged...and it is showing across the Boards...
Yes there are plenty people who are indeed plenty stupid and it is exhausting repeating yourself constantly, I know that myself as it is most of what my job consists of, but the attitude needs to be dropped. One post have I seen on the Boards was someone who was very appreciative of your efforts and enquired about the possibility of another cheat being added to a Trainer in the future. That was all. The response given was unwarranted. Sarcastic banter is all good and well, but it clearly wasn't. All you needed to say was no, due to how much work maintaining the Trainer has taken and leave it at that. Passive-aggressive threats are not acceptable in any form of customer/consumer based service/practice.
Food for thought, yeah?
What games are you making Trainers for and why so many?
If it is the garbage that floods Steam then you really should consider cutting that and if you are counting making updated Trainers for games, because they are being constantly updated and patched, then the only reasonable solution would be to wait for the influx of constant updates and patches to slow down first, would it not?
It wouldn't detract from your service and it would lighten the burden on yourselves.
And yes, EAC sounds like Hell...
And sorry, but anybody who comes here expecting you guys to make "10+ Trainers PER DAY, EVERY DAY OF THE YEAR" is not someone you should be pandering to and if that is a target you have made yourselves then drop it. It's not healthy or sustainable.
Reduce your workload: New games on the horizon? Wait a few months for patches and updates to slow to a crawl. How is that a problem? If you are not exaggerating the amount of hours you guys put in a day then that is surely a given.
Enforce: I've seen plenty of posts since I've joined with idiots unwittingly admitting that they use Trainers not only Online but also with or against other players Online, completely ignoring your rules about such activity. Ban them outright. I'm sure you do already, but make a thing of it to make it clear that it isn't tolerated to everyone else as it makes your job harder when cheats are monitored, reported and locked out as well as ruining things for the rest of us. Let them whinge on some other forums elsewhere. They are the ones that are not helping.
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Just to be clear, I'm not trying to tell you guys how to do things. I am simply trying to give you some advice. Please don't just disregard it. Pretty sure nobody here wants things to fall apart, given the site's history and accomplishments and the effort you guys put in to it.
Unfortunately you can't speak for everyone that spent their money to purchase a membership and/or continue to support us through Lifetime PLUS. It may be fine with YOU to have 25 trainers created a month, waiting for months while games patch less, but I can assure you that it is NOT FINE with probably 80% or more of our customers. People want and expect trainers for games they are interested in at the moment and if we don't provide that, then the customers will leave. Most don't understand or even care about how much work goes into making a trainer and keeping it updated, they just want to be able to play their games using the service they subscribed to without waiting for months for a trainer to come out, which by then they have lost interest in the game. We have to follow the game industry's lead. They want to sell and release games that are 0.5% complete and stay in early access for 3+ years, that's fine, but it's the customers that continue to purchase and support these developers which is the problem. If gamers would actually stop buying these unfinished pieces of garbage and emboldening the devs to continue making 0.5% of a game and then selling it indefinitely, patching it every few days when they add 1 byte of new code with no intentions of ever finishing it, that would solve the issue. Until that happens, we have to continue making and updating trainers for these games, or we won't have any revenue to make trainers for any games.
As far as our attitude on the boards, this is a direct relation to how we are treated on a daily basis. If 99.9% of your day, every day of the week, you were told how stupid you were, that your software is a piece of ****, that it gave their PC a virus, that it doesn't work online, that this or that option isn't working, that you should just go and kill yourself, then I can pretty much guarantee that you would not have a happy-go-lucky attitude all the time. Add on top of that the fact that most people don't bother reading the trainer instructions and various help topics or even ONE POST UP from theirs which would fix 99% of most issues, and it makes for an extremely frustrated team of people that are simply trying to create and update content to make as many users happy as possible in today's gaming landscape.
So, thank you for your response. I wish it were as easy as you mentioned to just drop our production by 80% and expect users to continue subscribing at the same pace, but that is a reality that will never exist. So we will continue doing what we can to keep up with it all and make everyone happy for as long as we can. And when we can't, at least you will know why.
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