It is not that difficult to read the FAQ that comes with every trainer and once you read one, you've read them all. As stated above, the same steps can be taken by every person if they are having trainer troubles. Most are common sense, but even that seems to be in very short supply anymore.
As a customer, I completely agree with some sort of penalty system for those who repeatedly report trainer issues without doing any "work" on their end. How hard is it to reboot, shut off AV, and retry the trainer with adm privilege checked? Good grief, use the boards and ask some of us who actually know how to use a computer what to do
People need to just get a grip, use their head, and have consideration for not only other users but the trainer makers. I have on occasion played an older game that although the trainer status was "active", I could not get it to run. So gasp, I have searched Google for codes, or even bigger GASP, played through without cheats. Why? Because I refuse to bug someone about some 5 year old game that I want to play when millions want GTA5 to be updated.
Personally I think this site does too much to cater to customers. I know... I will get thumbed down for that but it's ok. If it were me, I would not make a single trainer for any unfinished game, i.e. Early Access. That in and of itself shows how much work is put into people's wants. To have to constantly download old games to find out they work fine... I would just stop. But I am not the one running a business to make money either. Just my two cents.
Sorry for the long ramble. All that was just to say, LOVE the site, LOVE the product, LOVE the service! Do what you have to do and know that you will always have a dedicated fan-base.
Yeah.... Change my opinion to a YES for any penalty system.
I guess we might need something to encourage them not to act like idiots so often. I mean most problems can be solved without the FAQ by reading the instructions and thinking with some gddmn logic.
I definitely agree that you need something against these false reports, you do enough damn work already and that is a huge waste of effort for something that shouldn't happen.
Whatever your decision, I'm on board.
It starts with 15 minutes of silence then allows the user to talk again (not practical for forums but they designed it for in-game chat in mind). If they break the rules again with an infraction on their record, it doubles in length and a new infraction is added to their account and it has its own 4 week countdown. If the user keeps it up, they continuously have the last infraction time doubled or are either perma-silenced or banned in extreme cases. A user that is silenced can still participate in games, they just cannot communicate.
I think silencing a user's ability to post messages on the forum seems like a good compromise. It does not hinder their ability to continue downloading and using trainers (the main part of Cheat Happens).
It's not a system I would want to be behind. I'd rather have it reserved for Caliber, 0x90, and Admins. I'd rather have mods be an appeal system behind that (overturn a silence by majority vote).
But as with any IT related field, you're going to run into users who do not know how to operate a computer and outright refuse to learn how to do so. I know developers that are amazing with what they can do and at the same time refuse to be vigilant with caring for their workstation (and causing it to die very fast). The same can be said for PC gamers (the larger picture that is).
[Edited by moderator Neo7, 6/29/2015 11:27:01 PM]
You could or you should.
In my opinion you'll get better and long lasting results by offering instead of dictating.
Having people from all over the world talking several different languages can make conversation hard to comprehend, even with the best intentions.
Meanwhile, I agree that the moderators have a job to do, and it can be really impressive to see the research they go through before determining if a breach has been made.
Like in any process there's a percentage of false positive, the trick is to filter them...asking for a valid link (mandatory?) showing the game version and change log could be a compromise.
[Edited by B4Marc, 6/29/2015 11:21:41 PM]
Now I have to say this as I had a trainer not work for me at all even tho previous versions worked. This was on ETS2 and we could not figure out why and I had not changed how I ran the trainer as I always run with the basics done e.g. Admin mode/av ignoring etc. Also the Train Sim 15 trainer wouldnt work and 90 found out that the version downloaded from steam on my end had a different code to his.
So yes to this. Users should be trying the Troubleshooting guide first then posting a detailed report!
- the troubleshooting guide itself seems unsorted and a wall of text like the items were added just so; sorting them (like: The most obvious or The most important) and narrowing the explanation to keywords might help
- the "CH Trainer Manager", the "CH Trainer Customizer" and the "Offline Trainer Auth" should be moved elsewhere/ down; troubleshooting should come first in a troubleshooting guide
- include a "report trouble" button where it is mandatory that before one could post something he/ she has to run through the troubleshooting guide, checking boxes and triggering a time event in which an average user needs to go through the guide, only then a report could be posted; maybe there should be something like "that did the trick, trainer and game runs fine now"
- maybe something like a mentor program out of a trusted and voluntarily assembled group of members which could give advise/ help via pm to games according to their "Collection" or "Tracked Title" database (like Amazon does: Someone asks a question to a certain item, you get an email bc you bought this thing); reward it with "Points of Gratitude" which are similar to request points and can be used likewise (given by those who required help, maybe withdrawn from their own request points)
... just me
[Edited by Taurusplopp, 6/30/2015 3:07:48 AM]
It definitely goes to show how much people who contribute trainers and information to be used at the expense of others care very much about positive reputation and working products.
Maybe if there was a way to incorporate a program or system on CH that utilizes our "Game Collections". If we keep them up to date with what games we currently have installed, volunteers could be prompted to test the trainers and insure working product. maybe something with an opt-in/opt-out system to help take the stress off the few who have their names on the product.
I definitely agree products should be as-stated when downloading or upon purchasing, but for the handful of mass contribution that is most certainly overkill.
Why? Simple! You need to be paid for your work. That is the main reason. Also supply and demand, if there is enough demand for it, people will pay for the trainer.
Anyway just my two cents.
* Updated game trainers and cheats daily
* Get notified when new cheats are added
* Request which games get new trainers
* Priority support with any problem