Feedback, Complaints or Problems

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    Misfit99 posted on Jun 02, 2014 10:51:26 PM - Report post
     
    I had unlimited before the changes but now the site says I have it as free not lifetime member. I hadn't been on in a while but had forgot pass so had to fix that first. Any help on this would be great thanks.

    Misfit99
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    Send a message to dstates
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    dstates posted on Jun 02, 2014 11:12:57 PM - Report post
     
    quote:
    originally posted by Misfit99

    I had unlimited before the changes but now the site says I have it as free not lifetime member. I hadn't been on in a while but had forgot pass so had to fix that first. Any help on this would be great thanks.

    Misfit99

    are you sure you don't have two different accounts, and you signed in on the free one instead of the premium one? that seems to be happening a lot lately

    ❝/--\❞
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    Misfit99 posted on Jun 02, 2014 11:47:30 PM - Report post
     
    quote:
    originally posted by dstates

    quote:
    originally posted by Misfit99

    I had unlimited before the changes but now the site says I have it as free not lifetime member. I hadn't been on in a while but had forgot pass so had to fix that first. Any help on this would be great thanks.

    Misfit99

    are you sure you don't have two different accounts, and you signed in on the free one instead of the premium one? that seems to be happening a lot lately

    I do have 2 accounts but both are marked as free..checked them both.

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    dstates posted on Jun 03, 2014 7:37:03 AM - Report post
     
    do you still have the email receipt from when you purchased your membership?
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    Misfit99 posted on Jun 03, 2014 10:06:40 AM - Report post
     
    quote:
    originally posted by dstates

    do you still have the email receipt from when you purchased your membership?

    not look like it...been a member since 2007 or so..moved and built new computer since then...

    Misfit99

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    Send a message to PWizard
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    PWizard posted on Jun 03, 2014 10:11:04 AM - Report post
     
    I show that you had a yearly subscription and it expired on 11/6/2013. I'll need a copy of your lifetime receipt before I can make any changes to your account. No idea if you had other accounts with different emails which may have been unlimited as well.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Current rank: 1 Star. Next Rank at 100 Posts.
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    TokenBad posted on Jun 03, 2014 11:18:51 AM - Report post
     
    quote:
    originally posted by PWizard

    I show that you had a yearly subscription and it expired on 11/6/2013. I'll need a copy of your lifetime receipt before I can make any changes to your account. No idea if you had other accounts with different emails which may have been unlimited as well.

    This is my other account...Think this is all have..But as was saying to the other...doubt have that email since it has been so long and moved and built new computer since then.

    TokenBad/Misfit99

  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Jun 03, 2014 11:54:42 AM - Report post
     
    Then I'm afraid you have no choice but to purchase a new subscription.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
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