Feedback, Complaints or Problems

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    skip10 posted on Jan 11, 2014 11:19:31 AM - Report post
     
    I understand the need for secure log in, but have had problems with your codes in that they are extremely difficult to read. I logging in, I spend about 5 minutes having to rest the code until I can find one that is readable. Is there some way you can help with this and still maintain security? Thanks
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    wilko888 posted on Jan 14, 2014 3:09:51 PM - Report post
     
    I agree
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    ServiusTheBear posted on Jan 14, 2014 3:14:21 PM - Report post
     
    quote:
    originally posted by skip10

    I understand the need for secure log in, but have had problems with your codes in that they are extremely difficult to read. I logging in, I spend about 5 minutes having to rest the code until I can find one that is readable. Is there some way you can help with this and still maintain security? Thanks

    The Capatcha is not actully controlled by the site. What I mean is the stuff you type into the box. Also Capatcha is like that because some spam programs can read the images and convert to text.

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    Varacka posted on Jan 14, 2014 3:15:03 PM - Report post
     
    Well this is not an issue for me personally I can understand it being such for some users with visual issues. May I suggest (unless it's already in place I am auto logged in via cookies so... haven't seen it in a while.) adding a audio read alternative as some sites provide this as an option for those who are visually challenged. Major sites include yahoo, hotmail (used to idk anymore) and I want to say google. However don't quote me on the Google.

    In the end this is up to you pwiz and nevermore. I just figured with the recently renewed string of complaints it was a decent alternative option for those who have issues.


    Edit: This is already in place. Click the small speaker right below the refresh button on the capthca. It will read of a set of numbers for you to type back. Just tested and it works.

    [Edited by Varacka, 1/14/2014 3:21:15 PM]
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    skip10 posted on Jan 17, 2014 12:49:46 PM - Report post
     
    Thanks, didn't realize the audio assist was available. Hopefully that will take care of the problem.
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