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PWizard  posted on Oct 31, 2013 6:55:47 AM - Report post

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Thanks spidey, please let me know if you hear back.
Warpath20  posted on Oct 31, 2013 3:58:36 PM - Report post

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Had this with avast for so long i,ve given up sending them report false postiives because next update its right back to square 1 again .

Will shop around for a decent antivirus program tbh as i,m totally fedup with avast.Thanks for the heads up btw .

ReeO  posted on Oct 31, 2013 8:35:21 PM - Report post

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Ok no download works from here now. Browser is like stuck trying to download.. but nothing is happening. Tried a few trainers and still nothing. Non will download. Used to be fine. I have deactivated Avast.
my firefox don't like this site no more.
Having to use Google Chrome. And have done the procedures mentioned to by pass all downloads whilst keeping Avast!
I do not have any intensions of uninstalling my avast pro. Bought it and its very good never let me down. So will just disable to use a trainer for that time being.

[Edited by ReeO, 10/31/2013 8:41:56 PM]

PWizard  posted on Oct 31, 2013 8:40:48 PM - Report post

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uninstall it and find something better.
spideyx  posted on Nov 01, 2013 2:50:10 AM - Report post

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He requested a few samples, so I'm providing a couple of mine. Both new and old as well as something in between so there is decent coverage.
Just so you know in case there's odd traffic on my acc

UPDATE: Effective immediately (read: as soon as you update), Avast should no longer disable/block and their trainers.
Let me know if there's any more problems.

[Edited by spideyx, 11/1/2013 9:41:01 AM]

Ranikmonicle  posted on Nov 01, 2013 2:01:27 PM - Report post

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Tested with a few trainers. All seem to be working and downloading as normal thanks spidey for your help in bringing this to the attention of AVAST
dampeal  posted on Nov 01, 2013 9:13:22 PM - Report post

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Just saw this and thought I should mention this.

I've got Bitdefender Internet Security 2014 and it flags 99% of the trainers as a virus and blocks them from running. You have to go in and allow it for each one.

It also actively blocks some of your webpages (very small percentage) when you try and download the trainer.

It also automatically deletes some trainers as soon as I unzip it. That's really annoying as I can't figure out how to stop it from doing that. It unzips, I open up the folder and poof it's gone. Then when I try and unzip it again it throws and error.

Neo7  posted on Nov 02, 2013 2:36:40 AM - Report post

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I think my support ticket will end in disaster. They want to obtain the files causing the issues to determine how it works and program their AV to not detect that behavior. Unfortunately there's two problems standing in the way of resolution:

1. Cannot share premium content unless done by PWizard or Caliber.

2. The sheer number of trainers that exist would completely overrun logistics of what to send for both sides (determine what triggers it and the AV developers analyzing them).

It's not an unreasonable request but even if granted permission to view the files, it would be more of a horrific data mining project to sort it out.

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