Feedback, Complaints or Problems

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My (old) account is unaccesible
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to sjrskl1
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    sjrskl1 posted on Jul 02, 2013 12:12:31 PM - Report post
     
    I've made this account because i can't log in with my old account. about a year back I had an unlimited acount (sjrskl) but haven't logged in for a while. now it doesn't let me log in at all. I assume my acoount has been deactivated but i did pay for unlimited I was hoping to get it activated again.
  • Send a message to dstates
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    dstates posted on Jul 02, 2013 12:31:01 PM - Report post
     
    your old account is still active and still has unlimited status (Link). If you get a message saying your password is wrong, you will need to enter the email address that is tied to the account and your password will be emailed to you.
     
  • Current rank: 1 Star. Next Rank at 100 Posts.
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    sjrskl1 posted on Jul 02, 2013 12:34:53 PM - Report post
     
    I already did but when i log in i get this(The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.) message. after checking with a different browser it stated a 404 or page not found error. still can't log in though.

    [Edited by sjrskl1, 7/2/2013 2:08:22 PM]
  • Current rank: 1 Star. Next Rank at 100 Posts.
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    sjrskl1 posted on Jul 03, 2013 8:39:40 AM - Report post
     
    I'm still unable to log in, is there any mod that can look into this for me? whenever I try to log in i get a 404 error.
  • Send a message to dstates
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    dstates posted on Jul 03, 2013 12:59:10 PM - Report post
     
    clear your internet cache and cookies, disable any anti-virus, firewalls or other security software, including browser security plug-ins, add-ons or extensions.

    if doing the above allows you to log in successfully, you should be able to re-enable all the security software and have it work just fine.
     
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