So assuming this doesn't get like deleted by admins (judging how customer relations is apparently TABOO) I just wanted to mention that I only now stopped back in and saw that I apparently got this trainer toasted. Now as ridiculous as I find that; I find myself in an odd position. As a self respecting gamer, I feel obligated for apologizing to those who found use in the wargame trainer. I genuinely feel bad that you've all be punished on account of what I said; and though I wont be taking it back, I had no intention of making it harder for ya'll, fellow customers.
I just hope you all realize that I said what I said because I was genuinely aggravated at the attitude some of the administrators were taking with subscribers and not on this forum alone. I spoke out against their CUSTOMER SERVICE; NOT the wargame trainer. I commended them several times for keeping support up as long as they did. So regardless if whether you agree with what I said - essentially - they punished a paying customer by ostracising him by... punishing other customers.
SO - I said what was on my mind (I swear, that should be my epitaph ) - my first forum post EVER on this website. Hell of a first impression, huh?!?!
And so they retired a trainer and blamed it on me.
Seriously; read that back to me. 'Cuz I'm still not sure I'm following.
Bottom line; regardless of how I felt about it, regardless if I think I'm right or wrong, that's irrelevant (which I thought my post was anyway) I just wanted to say; This game is hard as hell! And if you were using this trainer to enjoy it? Well, then I apologize to YOU; honest to god - 'cause I'd be pretty ****ed off if I couldn't enjoy this game. I sincerely hope you find an alternative; or that they resume support for it.
You're welcome to read my message to Pwnwiz or whatever his name was. Lol sorry guys; I speak from the heart - survive 3 combat tours and a few wives and you'll learn it's pretty important!
"Okay - being perfectly sincere, as I always am - but when I posted on the board about the wargame trainer? I was genuinely aggravated - for reasons I thought legitimate. Whether coming to my own conclusions was a mis-interpretation or not; you're going to ostracise one of your paying customers by punishing other paying customers? I'm seriously trying to be reasonable here - no joking - but did you really retire a trainer because of MY comments? I would honestly like to hear the answer.
I mean, honestly; If you DID? You took a comment made about your CUSTOMER SERVICE (as I recall, I commended CH several times for making a wargame trainer like 15 times - i mean the fact that I posted in the wargame forum was incidental at best!) and "retire" a trainer because of it?
Please if I'm getting something wrong here, please let me know because theirs obviously been a huge miscommunication here.
I mean; if I had been banned, at least I could of said, "wow; butt hurt a$$holes - oh well, serves me right paying money for trainers"
Instead, I come to find an email, inviting me to renew my membership - that you obviously took it personal; punished your other paying customers and blamed it on me.
Listen, I'm nearly 30; combat vet of three tours with a loving family and a great living. I'm pretty gosh damn happy with my life and how it's turned out; but that doesn't make me arrogant. I won't take back what I said - I thought telling somebody they signed up for something they didn't need was pretty damn arrogant.
But I am not above apologizing;
I aint sorry I said it - but I am sorry if it offended you. As I had said in my post, you guys work hard to release working trainers - but if you're going to imply like a customer caused you to retire a trainer for a game that really needs one?
Seriously guy... I'm asking you; as a fellow gamer - as a man. For your own sake, either:
A: grow thicker skin
B: Find better excuses for terminating support; other than blaming paying customers (try the developers)
or C: Grab your balls, follow through, and ban my ass and void my subscription.
Or just get mad, take your ball and go home - but know right now - you blamed it on me, a paying customer; who was just raising a legitimate point about your customer service - NOT about the wargame trainer."
[Edited by ghostmedic171, 11/8/2012 9:13:02 PM]