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The Customer Service of this site
DABhand  posted on Oct 01, 2011 11:42:52 PM - Report post

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originally posted by KlosterKatten

A site in my opinion who cannot even take critism when they put out a trainer without even testing it first, is not very professional. This whole ordeal has been childish and its not the kind of service i expect from any site.

Next time test the trainer, just dont dump a copy of a year older one. If you cant take critism in your work then you have a problem.

Quality over Quantity, you cant improve if you dont listen to customers. Now you just locked the topics and put your hands over your ears.

Sad to see.

[Edited by KlosterKatten, 10/1/2011 11:28:33 PM]

Firstly its not a copy of last years trainer, game coding etc have evolved since then, the options are similar yes.

What Caliber was pointing out is that the game itself is basically the same as before, just been updated minutely.

Over the years FIFA has evolved from the old style engine to the one today, but it was never ever totally rewritten it was just reworked.

Anyway, they can take criticism, if its positive and decent enough. There is no one person or organisation that will sit and take highly negative criticism with no basis of fact etc. When people become highly negative it will have that effect on others.

You say "Quality over Quantity".. thats fine and dandy o with products you buy from stores etc, but when it comes to trainers you can only do things to a point and then there is protection methods and anti-cheat programs to contend with so people can use the trainer correctly.

CH doesn't buy every single different copy of FIFA12 out there, that would cost far too much money, so they have what they bought and make a trainer from there. At times it is possible to send in a different region binary (.exe) file that can be looked at to see if a trainer can be given for different regions or distribution methods (steam etc).

And don't forget this has not just appeared on FIFA 12, people have complained about things for a long time and it builds and builds to the point of previous experience shows that you have to nip it in the bud before it gets out of hand.

So to the bigger picture, nobody again is guaranteed a trainer for X or Y game, or X or Y number of options, you can check the agreement you agreed to when paying... and what you paid for is small for what you get.

Again criticism is good, but there is a good way of doing it and a bad way of doing it, unfortunately due to trends of this younger generation mostly it is always usually bad, which in turn hurts everyone else.

Skaldond  posted on Oct 01, 2011 11:43:24 PM - Report post

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when they see same trolling same flaming same *****ing about the trainer OF COURSE THEY NUKE IT. seriously if you dont like the service that the cheathappens team offer why are you still here? anyways to cal, pwizard and the rest of the crew you guys are awesomen dont let the kids get to you just because they are to dumb to read the text files.
Lord Vader  posted on Oct 01, 2011 11:46:03 PM - Report post

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there is a very fine line between constructive criticism and complaining and that line has been crossed time and time again since CH came into existence. u have every right to constructively criticize and bring inadequacies to Team CH's attention and to my knowledge they always take it under advisement. but i don't think anyone has the right to be un-grateful and un-appreciative of their hard work and their commitment and make un-substantiated accusations.

do u have any idea how to produce a trainer for a major game release that actually works? or do u have any idea how much time, energy, effort and lets not forget money goes into making a trainer? until and unless u have first hand experience u'll never understand. mistakes do happen and perfection is not possible when u add to it the fact that most game developers do everything humanly possible to prevent u from cheating and train games.

and if Team CH was so opposed to criticism u'd probably have been banned by now. peace out

Ronaldo88895  posted on Oct 01, 2011 11:46:32 PM - Report post

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Thumbs up to you!

[Edited by Ronaldo88895, 10/2/2011 12:23:32 AM]

DABhand  posted on Oct 01, 2011 11:48:34 PM - Report post

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originally posted by KlosterKatten

One of them claimed Fifa 12 is the same as Fifa 10 on the pc, well... anyone who played fifa 10 & 12 will know thats a ridicilously naive statement.

Either way i have made my point, as an ex-worker for customer service i expect more from this site.

If they dont want critism why have comments for the games at all?
Furthermore the trainer you had up was 100% identical to the fifa 11 one when it came to readme and the button options, dont go claiming you actually made it from scratch.

The issue was not that the trainer was pulled, but the attitude of the siteowners in the matter.


[Edited by KlosterKatten, 10/1/2011 11:33:05 PM]

[Edited by KlosterKatten, 10/1/2011 11:34:32 PM]

Another point...

You say the trainer isn't made from scratch, thats ridiculous because...

1. The game coding is different from last years
2. Options have to be refound and recoded for this version of the game, hence why patched games need a new trainer most of the time.

Ok it is similar to FIFA 11's nfo file (text file) doesn't matter if it is a straight copy from last years or not, if the options work similar to last years then it will be noted the same way.

This is what I mean by negative criticism without fact, it's obvious you don't understand the ins and outs of creating a trainer so you have voiced a couple of opinions that is untrue because of this, and people will think hmmm is this guy correct when you are very much incorrect.

EDIT: Edit your post ronaldo, cheers.

[Edited by DABhand, 10/1/2011 11:49:44 PM]

Bes  posted on Oct 01, 2011 11:48:47 PM - Report post

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First of all, these are VIDEO GAMES. The idea of blowing a head gasket just cause you can't cheat your favorite game a hour or even a day after its release is just dumb.

Second of all, I can't believe the pretentious attitudes people are throwing at PWizard and Caliber. You really think these are the only complaints they get? They are three people running a huge site (and doing a d*** good job) and they get TONS of complaints and issues EVERY DAY. You guys are complaining about PWiz and Cal being rude etc. when I'm noticing some seriously rude comments made all over these boards. Frankly, you guys really need to realize that this is not something you are obligated to recieve. If PWiz wants to pull a trainer or stop updating one, that's his choice. As for his "attitude", pot/kettle?

/MY two cents.

[Edited by Bes, 10/2/2011 12:04:51 AM]

lampuiho  posted on Oct 02, 2011 3:26:13 AM - Report post

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game coding is different but they used the same method apparently. Do you actually have any experience in finding addresses and pointers and then use a debugger to allocate address space for a jmp and then insert extra codes?
lampuiho  posted on Oct 02, 2011 3:30:26 AM - Report post

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originally posted by SorrowL

You keep mistaking this for a "business" and the way you use it is like if you we're buying food at a store. Lets say this is a club, people can freely join and get served free drinks, but nothing fancy. Now we got a VIP section in this club where all the Members in this area are free to choose their drinks and politely ask for a 1 single special mix.

In all ways Pwizard is taking this very correctly, When a product doesn't work its pulled from the shelves until the product is correctly re-made or repackaged. This place is known for high quality working trainers, and not broken ones.

and: This game counts as retired in my book until Cal is ready to work on it. Link

[Edited by SorrowL, 10/1/2011 11:34:23 PM]

Exactly why people were so angry and I thought Wizard would be more tolerant to people like that because that should be expected.

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