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GameStop Recalls Deus Ex HR
DABhand  posted on Aug 25, 2011 6:14:04 PM - Report post

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originally posted by Ultralazuli

originally posted by DABhand

What they did is illegal.

Any business has no right to open any sealed packaging for software no matter the content.

It is not up to Gamestop etc to decide what Square should include in the packaging, its a retail box and it comes as is.

If Gamestop wasn't happy they had 2 choices, sell as is or don't. Because its an anticipated title they had to try to sell, nobody would expect to wait a couple of days waiting for a new batch to arrive.

Gamespot should have done what Onlive did, to ensure that a cd-key for the online service was included for Impulse. They didn't want to pay the money for that and Onlive did. Tough.

But opening and removing it and then selling a now incomplete product as new is very much illegal no matter what country you come from. That has easily broken numerous laws. And I hope they get hit heavily by the official bodies responsible in the US for trading and consumer rights.

Because Gamespot sells a whole lot of games.


Damn lol just noticed that. All fingers and thumbs again :P

fire_foxxx  posted on Aug 25, 2011 10:34:23 PM - Report post

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Hahaha i'm sure indirectly gamespot sells tons of games. I always check their reviews before buying a game.
fox23vang  posted on Aug 25, 2011 11:31:49 PM - Report post

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Yup is stopped buying from Gamestop or its sister company EBgames along time ago. When they secretly charge my credit card for 15.00 without telling me about it when i purchased a game at their store. ****ing sneaky bastards they are.
Aeterna85  posted on Aug 26, 2011 12:21:32 AM - Report post

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I never go to stores to buy games these days anyways, I /should/ to support local business, but buying off of the internet is a lot less hassle for me.
iosa  posted on Aug 26, 2011 8:15:02 PM - Report post

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Gamestop is giving out $50 gift card for those that bought the PC version. It seems like it's decent enough to appease gamers and regain reputation. Now you can get another game instead of having a duplicate game on onlive .
Sthamper  posted on Aug 26, 2011 9:27:00 PM - Report post

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.... I also got a B.O.G.O. coupon for any used games.
NocturnX  posted on Aug 27, 2011 1:02:20 PM - Report post

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The only reason I usually choose GameStop for my games is because they typically offer the best if not only pre-order bonuses and I get points for their PowerUp program. I got the Augmented Edition so I guess it didn't effect me personally anyway. This stunt that they pulled was kind of messed up though. I mean even if the coupon in itself was no big deal; it's a matter of principal and as one of the earlier articles about the topic on that same site points out this stunt that they pulled sets a potentially dangerous precedent for retailers. Even then it wouldn't be quite so bad if they just had told the customers before they paid for it instead of not saying the packaging was opened.
ServiusTheBear  posted on Aug 28, 2011 8:34:22 AM - Report post

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This is a major black mark on them. All it will take is the governing body to send in auditors to check everything. Thats how I would do it. Do not mess with the customers or you loss in my books.
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