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Need some IT help.
raigekibreak  posted on Apr 04, 2011 6:49:35 AM - Report post

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Hello everyone, I know this is not a place to ask for IT support but I don't know where to find for help so please forgive me.

Anyways, my desktop has been working well until recently when my desktop is unable to boot and it shows the blinking cursor (underscore-like thing). When I switched on my desktop, the startup screen detects 3 hard drives (as I have 3 hard drives in it) but when I press the Delete key to enter the setup, it only detects 1 hard disk. I guess this is the reason why my desktop is unable to boot as it detects the hard disk that is empty. What should I do?

Asus P8P67 DDR3
Intel i7-2600 3.4 Ghz
Sapphire HD 6970 2GB DDR5 PCIE
3x1 TB Hard Disk Drive SATA 2
Microsoft Windows 7 Ultimate 64-bit
1920 x 1080

Thanks in advance, and sorry for any inconvenience caused!

EDIT: I think I got some insight of the problem. When I enter the Asus BIOS utility setup using the Delete key, the bottom of the screen shows the boot priority order. There's only 2 drives in that order: my empty HDD and a DVD drive. However, when I press F8 to enter the boot menu, I can access all my 3 HDDs and my DVD drive. What is going on here?

[Edited by raigekibreak, 4/4/2011 6:49:42 AM]

DABhand  posted on Apr 04, 2011 7:29:17 AM - Report post

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Your initial boot device has been probably changed.

Goto the boot option of the BIOS and set the hard drive that has your OS on it to go first. Then it should be fine.

Also is your time still set correctly, if its failing and is not the correct date and time then the motherboard battery may be dead, so you just need a new one

Neo7  posted on Apr 04, 2011 9:05:38 AM - Report post

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ASUS BIOS has a habit of doing that. Sometimes my laptop has problems detecting the hard drive. I believe that the higher RPM your HDD is designed for, the more chance it has of not detecting the hard drive. I believe ASUS designed their BIOS to be extremely specific to the speed and from 0 to a high speed one, the BIOS does not give enough time for the Hard Drive to start itself up and reads it as a broken drive (when this isn't the case)

Try updating your BIOS and see if this corrects the problem.

DABhand  posted on Apr 04, 2011 9:38:04 AM - Report post

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I wouldn't update the BIOS until you check the battery first just incase.

Cause I think it may be a case of a dead battery and it resets the BIOS per restart, thusly rediscovers the HDD's again and puts them in order of connection IDE > Sata Slot 1,2,3,4 etc

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