Aurora Bug Reports Discussion

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  Failed to retrieve offline trainer

  • Tier 7
    Send a message to FireSt0rm
    TIER 7
    FireSt0rm posted on May 03, 2026 1:47:19 PM
     
    Ever since AuroraAI was released, I get a message in red text that says: Failed to download trainer, check log file. The log file says: "Failed to retrieve offline trainer, error: InternalServerError. This happens no matter which of the three favorite trainers is selected: Cyberpunk 2077, Yakuza Kiwami, or Dave the Diver.

    As far as I know, I don't have any offline trainers in Aurora. Choosing Trainers, Offline Trainers, brings up the message: No offline trainers. You don't have any offline trainers downloaded yet. Download trainers for offline use from the trainer details page.

    While I'm concerned that something is wrong, the Cyberpunk 2077 trainer seems to be working fine even though I get the error message when loading it from my favorites list.



  • Lead Moderator
    Send a message to Nook
    LEAD MODERATOR
    Nook posted on May 03, 2026 2:11:42 PM
     
    quote:
    originally posted by FireSt0rm

    Ever since AuroraAI was released, I get a message in red text that says: Failed to download trainer, check log file. The log file says: "Failed to retrieve offline trainer, error: InternalServerError. This happens no matter which of the three favorite trainers is selected: Cyberpunk 2077, Yakuza Kiwami, or Dave the Diver.

    As far as I know, I don't have any offline trainers in Aurora. Choosing Trainers, Offline Trainers, brings up the message: No offline trainers. You don't have any offline trainers downloaded yet. Download trainers for offline use from the trainer details page.

    While I'm concerned that something is wrong, the Cyberpunk 2077 trainer seems to be working fine even though I get the error message when loading it from my favorites list.


    what OS? VPN? antivirus exclusion? offline key updated? need more info

    Baby's first loan officer | Lead Forum Moderator | Trainer Monkey Vice-Captain
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  • Tier 7
    Send a message to FireSt0rm
    TIER 7
    FireSt0rm posted on May 04, 2026 11:49:34 AM
     
    what OS? VPN? antivirus exclusion? offline key updated? need more info

    I'm using Windows 11 Home version 25H2.
    I haven't touched the antivirus, which is the Microsoft Windows 11 Antivirus.
    I'm not using any trainers offline. I would sometimes use the offline key with the trainers that preceded Aurora, but when you changed everything around with limits and restrictions, etc. etc -- I just stopped using them. I've never used one with Aurora, which is probably why it says "No offline trainers" under the offline trainers tab.

    Where does Aurora even store the trainers I'm using? I know the three I've marked as favorites, but not sure if any other trainers are being used.

    Thank you for the help. Let me know if you need to know anything else. I did try taking the trainers out of favorites, then finding them and adding them as favorites again, but that didn't help.


  • Lead Moderator
    Send a message to Nook
    LEAD MODERATOR
    Nook posted on May 04, 2026 12:02:37 PM
     
    quote:
    originally posted by FireSt0rm

    what OS? VPN? antivirus exclusion? offline key updated? need more info

    I'm using Windows 11 Home version 25H2.
    I haven't touched the antivirus, which is the Microsoft Windows 11 Antivirus.
    I'm not using any trainers offline. I would sometimes use the offline key with the trainers that preceded Aurora, but when you changed everything around with limits and restrictions, etc. etc -- I just stopped using them. I've never used one with Aurora, which is probably why it says "No offline trainers" under the offline trainers tab.

    Where does Aurora even store the trainers I'm using? I know the three I've marked as favorites, but not sure if any other trainers are being used.

    Thank you for the help. Let me know if you need to know anything else. I did try taking the trainers out of favorites, then finding them and adding them as favorites again, but that didn't help.

    you would need to download an offline key to be able to use offline trainers. Once you grab the offline key you could then favorite trainers or manually download them. then you can use them from the offline trainer tab

    Baby's first loan officer | Lead Forum Moderator | Trainer Monkey Vice-Captain
    Here are the Forum Rules, Please Read Them: https://www.cheathappens.com/show_board2.asp?headID=144968&titleID=8463
    If I locked or removed your post please read the forum rules again

  • Tier 7
    Send a message to FireSt0rm
    TIER 7
    FireSt0rm posted on May 05, 2026 2:47:27 PM
     
    Ok. Thanks. I don't really want an offline key or to use offline trainers -- seems like more trouble than it's worth -- but I'll give it a try.

    Thank you for the reply and the help solving this error message!

  • Tier 7
    Send a message to FireSt0rm
    TIER 7
    FireSt0rm posted on May 05, 2026 2:59:13 PM
     
    Just wanted to say thank you. It worked! No more error messages after I requested an offline key. The offline key box, before I requested one, said invalid.

    Don't know if it helps but I also noted a setting in settings/trainers was: "Auto-download offline trainers." It was turned on, so that was probably the source of my problem.

    Not sure why it was on, or why it would suddenly be a problem with AuroraAI, but I wanted to let you know in case someone else runs into the same problem.

    Thank you again!
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