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How do i cancel my xbox live account?
 
fault2k  posted on Aug 30, 2010 2:36:27 PM - Report post

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I'm not sure how to get it to stop automatically subtracting money.
 
HerpDerp2332  posted on Aug 31, 2010 3:25:07 AM - Report post

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Unfortunately cancelling a membership from XBL is the biggest pain in the ass ever, you can phone customer support (you know the really unhelpful one)

You can TRY this Link

or go on xbox.com and edit your credit card information so that it becomes invalid and stops charging payment.

[Edited by the_corrupter, 8/31/2010 3:25:24 AM]

 
SuperSaiyan4  posted on Aug 31, 2010 4:13:27 PM - Report post

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You'll just have to smash your xbox.

It won't help, but it'll relieve some of the frustration their customer service will cause you.

 
Phelpsy  posted on Aug 31, 2010 5:09:19 PM - Report post

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I had this problem, it's quite frustrating. And I don't do customer services sorry, those things never work. Anyway the best thing I could come up with is just switch your plan to pay monthly if i recall from yearly or quaterly whatever. Anyway it's the plan that needs to get your information every month or something along that line. I let it run out and it doesn't automatically renew. Catch being you have to pay for one more month. Or you could just remove your credit card details from your account. This can be a major pain in the neck
 
Neo7  posted on Aug 31, 2010 7:17:05 PM - Report post

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[Edited by Neo7, 8/31/2010 7:17:13 PM]

 
The_Golden_2  posted on Sep 02, 2010 6:44:38 AM - Report post

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fault2k did you ever get it cancelled?
 
SuperSkyline89  posted on Sep 02, 2010 9:28:50 AM - Report post

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Does anyone know how to disable the automatic renewal on the link Neo posted? All it has is options to buy more LIVE.

It won't even let me remove my credit card, though I'll just do that directly on my 360.

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