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antivirus scanning solution
 
Blight444  posted on Aug 05, 2010 10:19:01 PM - Report post

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First off, I want to apologize to the administrators for sending a form i didn't need. I am truly sorry that in my panic make sure my computer was healthy I questioned your integrity. Now then, I need some help on how to stop AVG from detecting the trainer program. I have tried reading some form but they do not provide mean anyway of stopping AVG from detecting it. Any advice would be most helpful. Thank you.
 
Neo7  posted on Aug 05, 2010 10:26:39 PM - Report post

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You have 3 options available:

1. Turn if off temporarily. Yes it's dangerous, but the trainers don't contain malware and you can't really go web surfing and playing the game at the same time.

2. Add it to the exclusion list. You will have to consult your product's help files on how to do this.

3. Change the program settings to ask what to do on detection instead of taking action. This will force the AV to alert and wait for user input giving you a chance to allow the trainer to run. Consult help files on how to do this.

 
Blight444  posted on Aug 05, 2010 10:38:04 PM - Report post

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I already did that for the resident shield. I need to figure out the exclusion list on the scanner.
 
DoctorMozG  posted on Aug 06, 2010 6:44:59 AM - Report post

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Go in preferences and try to figure out the line it must be somewhere in the middle.
 
Blight444  posted on Aug 06, 2010 9:11:02 AM - Report post

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How do I go to preferences?
 
DABhand  posted on Aug 06, 2010 11:15:37 AM - Report post

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Man....

A bit of exploration doesnt hurt you know :P

But anyways, double click AVG icon

Goto Tools at top, and then Advanced Settings, in the new window you will find an exclusion set of options for files and folders.

The rest is self explanatory.

[Edited by DABhand, 8/6/2010 11:16:10 AM]

 
Blight444  posted on Aug 06, 2010 5:06:25 PM - Report post

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First off I did explore the advanced settings and all it had for exclusion was for the resident shield which I solved that problem. What I am talking about is when I scan the computer for viruses. How do I tell AVG to exclude the trainer when scanning. The reason I ask is because I have set a timed scheduled scanning on my computer every Wednesday.
 
Blight444  posted on Aug 06, 2010 9:00:30 PM - Report post

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I should now mention that it is only the steam/d2d version that seems to be affected by avg. The retail version is not affected. Maybe someone should look at the file. My brother is now affected and he has Vista. Avg won't even let him download it
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