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Locked Topic  Install Shield keeps giving me an error
 
TMH  posted on Jul 11, 2010 12:30:39 AM - Report post

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So im trying to install a game, and every time i get a "-5006 : 0x8000ffff" error... Does anyone know how to fix it.

Here is the details if that helps at all

quote:
originally posted by Installshield

Error Code: -5006 : 0x8000ffff
Error Information:
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\ObjectHolder.cpp (442)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kerne>SetupDLL\SetupDLL.cpp (1284)
pAPP:Star Wars Empire at War
PVENDOR:LucasArts
PGUID:99AE7207-8612-4DBA-A8F8-BAE5C633390D
$11.0.0.28844
@Windows Service Pack 2 (6002) BT_OTHER 0.0

 
HonestGamer  posted on Jul 11, 2010 12:46:00 AM - Report post

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Try this:-

1) Go to "Program Files" located in the drive which has Windows Installed.

2) From there locate a folder named "Common Files" and open it.

3) Here you will find a folder named "InstallShield" - Delete this folder.

And now try installing the game. Hope this helps you.

 
TMH  posted on Jul 11, 2010 12:57:07 AM - Report post

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It worked thanks!

But now for some reason my computer looks all jacked up. I was troubleshooting by changing the comparability of some of the files on the disk, and when I did that and ran it it looked like it does now but the files are back to their original state and they are still doing this. Ideas?

Link

 
HonestGamer  posted on Jul 11, 2010 1:16:42 AM - Report post

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quote:
originally posted by TMH

It worked thanks!

But now for some reason my computer looks all jacked up. I was troubleshooting by changing the comparability of some of the files on the disk, and when I did that and ran it it looked like it does now but the files are back to their original state and they are still doing this. Ideas?

Link

It looks like your Graphic card drivers crashed which resulted in your screen being set in 256 color mode. Re-install/Update your Graphic card drivers, restart your system, go to properties (Right click on desktop screen), and from there change your color mode by clicking on the "Appearance" tab (Into 32-bit or whatever you prefer).

[Edited by HonestGamer, 7/11/2010 1:17:47 AM]

 
TMH  posted on Jul 11, 2010 1:19:13 AM - Report post

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Oh thank god its not that, I just fixed it, realized i accidentally made it show it int 256 color. You scared me for a second.

Thanks so much. Now i can crush those evil sith!

 
HonestGamer  posted on Jul 11, 2010 1:22:50 AM - Report post

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Your welcome!
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