Feedback, Complaints or Problems

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  Help, charged, account not yet unlimited
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to AustinRomani
    ELITE
    AustinRomani posted on Mar 18, 2010 9:55:06 PM - Report post
     
    I have tried to look all over the site for a customer service email or number to no avail. I made a profile and opted in for the unlimited yearly membership, my credit card was charged, but I still show up as free even though it has been a couple of hours. I received a confirmation of the amount, and checked my bank statement and the charge was placed. Can anyone please refer me to whom I need to speak to, or can an administrator provide me with any assistance? Thank you
  • Current rank: 3.5 Stars. Next Rank at 8000 Posts.
    Send a message to HonestGamer
    AUTHOR
    HonestGamer posted on Mar 18, 2010 10:01:55 PM - Report post
     
    quote:
    originally posted by AustinRomani

    I have tried to look all over the site for a customer service email or number to no avail. I made a profile and opted in for the unlimited yearly membership, my credit card was charged, but I still show up as free even though it has been a couple of hours. I received a confirmation of the amount, and checked my bank statement and the charge was placed. Can anyone please refer me to whom I need to speak to, or can an administrator provide me with any assistance? Thank you

    Converting free membership into UNLIMITED is a manual procedure. So you got to have patience! Wait till 24 hours have passed by, and if you still haven't got your UNLIMITED membership, you may post a complaint.

    But many times it takes more than 24 hours. But don't worry, you aren't getting scammed.

    Life is best for those who enjoy it, difficult for those who analyze it and worst for those who criticize it.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Mar 19, 2010 5:47:16 AM - Report post
     
    Email me a copy of your receipt. chris @ cheathappens.com.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
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