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Locked Topic  Authenticate Errors
 
Rossie  posted on Nov 27, 2008 2:54:15 AM - Report post

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Hope someone can help as I have searched through the forums with out luck.
Am a unlimited member and recently have been unable to use any member trainers, it just sits there trying to authenticate but just times out. I turn virus and firewalls off / reboot and no change.

I have downloaded the off-line key and go through that process and the trainer still just sits there before timing out (not sure if have to update the registry with the key but have tried that and just get an error)

I haven't used a trainer for a long time, and since then I got a new modem/router. Not sure if that's causing it or really any idea of what to try next. Not sure where to look next, or if I have missed anything.

I only upgraded to lifetime member last month and really hope it wasn't a waste of money, so any help/advise would be greatly appreciated.

 
Rossie  posted on Nov 27, 2008 3:24:25 AM - Report post

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Out of curiosity I put a trainer on my girlfriends computer to see if it was the router, or my computer and it works on hers! And it works with her firewall/virus scanner working, That computer is on Vista mine is on XP.

So it has to be something on my computer, just no idea what it could be or how to fix it

 
Darkish  posted on Nov 27, 2008 7:36:47 AM - Report post

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If you haven't already, please read this. Link

If nothing in there helps, please wait for an administrator to help.

 
Rossie  posted on Nov 28, 2008 12:06:17 AM - Report post

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Thanks for the reply.

I have already searched the board for any info, this was my last resort.

I uninstalled antivirus last night and still not working. Other computer trainers work with anti virus and firewalls running, which leads me to believe there is something else that could be causing a conflict. I have tried everything I can to find it but no luck!

 
devil-may-cry  posted on Nov 28, 2008 1:21:55 AM - Report post


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quote:
originally posted by Rossie

Thanks for the reply.

I have already searched the board for any info, this was my last resort.

I uninstalled antivirus last night and still not working. Other computer trainers work with anti virus and firewalls running, which leads me to believe there is something else that could be causing a conflict. I have tried everything I can to find it but no luck!

I think you have a problem with your offlinekey

download another plz

 
Rossie  posted on Nov 28, 2008 2:40:40 AM - Report post

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I have downloaded the offline key around ... 10 times with out luck.

I have however fixed it! The ultimate fix for crap that just doesn't make sense... reformat!! Checking the trainer authenticates after every installation of a new program I install.

Thanks for the help/advice.

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