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Boot up problem
 
duke101  posted on Nov 23, 2008 1:31:04 PM - Report post

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When i start the game... the EA screen comes up and then after that its a white screen and i can't see anything, what can i do??
 
smartz34  posted on Nov 23, 2008 1:34:11 PM - Report post

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What are the specs of your system?
Most likely something to do with video card.
 
duke101  posted on Nov 23, 2008 1:47:01 PM - Report post

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Intel(R) G33/G31 Express Chipset Family
 
BorisAnthrax  posted on Nov 23, 2008 2:16:55 PM - Report post

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This type of problem can be caused by a number of things such as RAM, Video Card, Virtual Memory, or out-of-date drivers. The best way to troubleshoot this is to generate a report. I need to see your system specs. If you are running XP; click the start button, click run, then type dxdiag, then Enter. For Vista, click the windows button, and type dxdiag in the Start Search box. This might take a few minutes. Save the file to your desktop. Send me the dxdiag report and I will see what I can do.

[Edited by BorisAnthrax, 11/23/2008 2:41:56 PM]

 
smartz34  posted on Nov 23, 2008 3:26:54 PM - Report post

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quote:
originally posted by duke101

Intel(R) G33/G31 Express Chipset Family

yeah i don't think you do have a dedicated graphic card.
Like nVidia or ATI cards. Sorry mate, looks like u gotta buy one.

 
duke101  posted on Nov 24, 2008 2:08:04 PM - Report post

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boris i sent you a PM with the dxdaig report
 
dragonsingh86  posted on Nov 24, 2008 2:15:58 PM - Report post

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tell about yr system configuration cant help without complete info

dude try these things

1. download the latest graphics card driver install it
2. re install the direct X from game dvd

 
1crash007  posted on Nov 24, 2008 8:20:45 PM - Report post

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check your bios for the amount of vid ram you can allocate and try increasing it.
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