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Locked Topic  Old membership
 
Ne-ji  posted on Sep 15, 2008 11:37:13 AM - Report post

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I've been using Cheathappens for a while and last year updragde to UNL. However, I came on the site a week or so ago to download a trainer and found that I couldn't login into my account. The system said that my Alias doesn't exist even thought it does.

If I get my Alias and pass sent to me by e-mail - it tells me them and it says I'm still a member, also when I tried to re-register with the new username it said that the alias already exists. I've tried to login quite a few times with no luck.

I've sent two e-mails asking for help and received no reply so I thought I'd re post my problem here. I also paid for the UNL subscription again because I thought that was the problem and the system let me put it through on my old alias. So the system let me pay for something which I cannot use.

Any help on this matter would be appreciated.

Thanks.

PS. My old Alias is 'CollegeDropout'

 
PWizard  posted on Sep 15, 2008 11:51:50 AM - Report post

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Your password on the CollegeDropout account is the same as your new account. You should be able to login with no problems.
 
Ne-ji  posted on Sep 15, 2008 12:54:01 PM - Report post

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Thats the problem, I know my username and pass is right. However, every time I try to login it tells me Alias doesn't exist, even though it clearly does.
 
PWizard  posted on Sep 15, 2008 1:13:28 PM - Report post

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I see the issue but am unable to resolve it at this time. I have moved your Lifetime subscription to your new account. Sorry for the inconvenience.
 
Ne-ji  posted on Sep 15, 2008 2:37:21 PM - Report post

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Thanks very much, its appreciated.

You can just leave it on this account if its easier for you, it's no problem for me to carry on using this account from now on.

Thanks

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