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Posted: Apr 07, 2008 9:50:05 AM - Report post  (0)  (0)       Post Reply  post reply  

Hi,

I am in the process of paying for Unlimited membership using Mobillcash. Problem is, they sent a text for £5 and one for £1 within 30 seconds or so, but now i have been waiting about half an hour and have only been billed £6... Does it usually take 30 mins to get more texts or is something wrong? If something is wrong, what? If they dont all get sent will i get my money back or will i be manually billed another £6.50?? Ty,

Cfreak

EDIT: User Confirmation has a tick, so does Send Bills, I am acutally currently on the Billing Confirmation section and 2 have been confirmed although it says all 4 have been sent, so 2 lost in the void, or do i just need to get some patience

EDIT 2: Do I have to keep open the Payment progress screen all the time or can I shut it? Been bout an hour now...

[Edited by Cfreak, 4/7/2008 9:59:23 AM]

[Edited by Cfreak, 4/7/2008 10:32:44 AM]

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Posted: Apr 07, 2008 10:35:16 AM - Report post  (0)  (0)       Post Reply  post reply  

Please contact MobillCash directly as they are the only ones with control over what has or hasn't been billed. They don't send us any notification until all of the payment has been collected.

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Chris O'Rorke (chris@cheathappens.com)
Co-Founder: Cheat Happens.com

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Posted: Apr 07, 2008 10:41:14 AM - Report post  (0)  (0)       Post Reply  post reply  

I have already filled out a support form, before i even posted on this forum? How long is the normal support time, and also, do I need to keep the bit that tells me progress open?
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Posted: Apr 07, 2008 11:08:09 AM - Report post  (0)  (0)       Post Reply  post reply  

I'm really not sure. They are located in the U.K. and support may be limited to normal U.K. working hours.
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Chris O'Rorke (chris@cheathappens.com)
Co-Founder: Cheat Happens.com

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