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Accidental Yearly Membership
 
Valekai  posted on Aug 22, 2016 10:32:38 PM - Report post

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Hi. I ended up buying the yearly membership accidentally when I meant unlimited. Is there a way the mods can fix it? Like can I pay the difference to upgrade it. I only signed up this account yesterday.
 
Ucker  posted on Aug 22, 2016 11:17:57 PM - Report post

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I have the same problem. Today I bought a year membership but it was a mistake, just wanted to upgrade my membership one month.
 
element5  posted on Aug 23, 2016 12:07:11 AM - Report post

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They'll most likely see this tomorrow but you could also send a PM to Nevermore:

Link

Or, an email to PWizard: chris@cheathappens.com

 
mike75l  posted on Aug 23, 2016 12:24:11 AM - Report post

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I think they said no refounds

[Edited by mike75l, 8/23/2016 12:24:52 AM]

 
PWizard  posted on Aug 23, 2016 4:31:58 AM - Report post

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quote:
originally posted by Valekai

Hi. I ended up buying the yearly membership accidentally when I meant unlimited. Is there a way the mods can fix it? Like can I pay the difference to upgrade it. I only signed up this account yesterday.

You can send a manual payment of $40 via paypal to chunlimited@cheathappens.com and we will manually upgrade your membership from yearly to lifetime.

 
PWizard  posted on Aug 23, 2016 4:39:48 AM - Report post

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quote:
originally posted by Ucker

I have the same problem. Today I bought a year membership but it was a mistake, just wanted to upgrade my membership one month.

Filing a paypal dispute was not the proper way to handle this which is why your account is now deactivated. PayPal charges us a fee with each dispute and now we must show paypal that you have already downloaded premium content after "accidentally" upgrading to a yearly subscription instead of monthly, which you were already on by the way since 07/03 which was auto-recurring so you didn't have to do anything to continue monthly if that was your true intention. The issue is that you downloaded your monthly trainer limit and so you upgraded to yearly to download beyond your limit and now are saying that it was an "accident". Sorry, but that doesn't fly. We'll just counter the dispute with PayPal and let them determine the outcome of the case unless you drop the dispute and stay on as a yearly subscriber. Your choice.

 
Valekai  posted on Aug 23, 2016 2:55:38 PM - Report post

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quote:
originally posted by PWizard

quote:
originally posted by Valekai

Hi. I ended up buying the yearly membership accidentally when I meant unlimited. Is there a way the mods can fix it? Like can I pay the difference to upgrade it. I only signed up this account yesterday.

You can send a manual payment of $40 via paypal to chunlimited@cheathappens.com and we will manually upgrade your membership from yearly to lifetime.

Thank you for the quick response. I'll get right on that.

 
PWizard  posted on Aug 23, 2016 3:02:46 PM - Report post

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quote:
originally posted by Valekai

quote:
originally posted by PWizard

quote:
originally posted by Valekai

Hi. I ended up buying the yearly membership accidentally when I meant unlimited. Is there a way the mods can fix it? Like can I pay the difference to upgrade it. I only signed up this account yesterday.

You can send a manual payment of $40 via paypal to chunlimited@cheathappens.com and we will manually upgrade your membership from yearly to lifetime.

Thank you for the quick response. I'll get right on that.

Thanks, I have updated your account.

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