Feedback, Complaints or Problems

every time I click on selection I get embed.wistia.com/deliveries/2869e58a689913f8a90a6783f2af42cba0c43ed6/file.mp4
When I cancel it I get more unknown mp4 files that want to load. once I cancel all the mp4 file loading requests everything is ok until I select another item.
any suggestions as to stop this problem? Thanks

Those are our embedded trainer video demonstrations. You should contact Wistia for more info. No one else has complained and I do not receive any notifications or errors.

wistia.com/support/contact

Thanks for the info. I never signed up for any Wistia account I'll email them to find out WTF is going on!

Clearing the browser cache can give some wonderful surprises

What browser are you using? By load do you mean a prompt to download the video?

What you're likely seeing is that the browser you are using is not compatible with the embedded format (uses JavaScript initialization then an embeded video element from HTML5) and is falling back to a download method.

The video uses H264 and AAC format which are visual and audio stream formats respectively and are harmless to your computer.

Wistia is the platform used to embed the videos. It is akin to YouTube embedded videos.

[Edited by Neo7, 5/21/2016 3:27:07 PM]