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Trainers Won't Start
 
Varacka  posted on Apr 01, 2016 10:30:32 PM - Report post

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So apparently without my knowledge this was the related file my Bitdefender decided to delete the temp file your trainers use (because I told it to not knowing you guys use .tmp files for the trainers) and now when I try to run it even after turning everything off etc I cannot get the trainers to start or create a new tmp file. Any suggestions?

Fixed. Had to 100% uninstall it. It has never done this before but now I am done with it.

[Edited by Varacka, 4/1/2016 10:35:12 PM]

 
Neo7  posted on Apr 01, 2016 10:35:56 PM - Report post

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Does the issue persist after uninstalling Bitdefender? If this confirms the issue, you may reinstall it again and begin to take further troubleshooting steps with your AV configuration (or finding an alternative product if not possible).

Additionally if Bitdefender keeps a log of its activities, it can help to look at what it is doing.

 
Varacka  posted on Apr 01, 2016 11:27:11 PM - Report post

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quote:
originally posted by Neo7

Does the issue persist after uninstalling Bitdefender? If this confirms the issue, you may reinstall it again and begin to take further troubleshooting steps with your AV configuration (or finding an alternative product if not possible).

Additionally if Bitdefender keeps a log of its activities, it can help to look at what it is doing.

The logs showed that it was detected the file as a generic maleware. Uninstalling fixed it but to be honest I've had no issues and most threats are not virus releated so I'll just stuck to malwarebytes and keep bitdefender off. This isn't the first issue of late. before that I found it to be blocking the steam sites SSL using it's ssl scan. So ya. Issue fixed.

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