Feedback, Complaints or Problems

When I login I get this -

We're sorry, user Mentar is currently marked as "inactive" in our system.
This could be for many reasons, but the most common is for improper behavior or inactivity for more than 6 months. Your account may also be temporarily disabled for security reasons. Please contact nevermore@cheathappens.com to find out why your account has been marked as inactive or if you believe you've arrived at this page by mistake.

NOTE: THIS ERROR CAN ALSO OCCUR DUE TO A CORRUPTED LOGIN COOKIE. IF YOU BELIEVE THIS MESSAGE TO BE IN ERROR, PLEASE CLEAR YOUR BROWSER CACHE AND COOKIES AND RE-LOGIN. YOU MAY ALSO NEED TO LOWER YOUR BROWSER SECURITY SETTINGS TO ALLOW COOKIES.

I've tried sending an email many times over a long time period and have yet to get a response. Just wanting to know what I need to do to fix this.

This account was hacked back in 2011. You will need to contact nevermore@cheathappens.com for further assistance. Please be prepared to provide your original receipt along with your secret answer and email address.

I have tried contacting that e-mail address several times over the past few years and have never gotten a response to my inquiries. It has been several years since I first subscribed, so I no longer have a receipt for the membership. Security questions aren't a problem though.

This just happened to me also. Tried to use a trainer this afternoon and I get the "invalid trainer user".

Already sent an email but I spend a lot of time gaming and was hoping for a quicker resolution...

PWizard, is there another way I can get this fixed without contacting the nevermore e-mail address? I've tried sending multiple e-mails to that address over the past few years and have never gotten any kind of response. This post was the first time I actually found out what happened. Any help would be appreciated.

I've just sent you an email about this.