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  Norton keeps removing the latest traine
  • Current rank: 1.5 Stars. Next Rank at 500 Posts.
    Send a message to robedits
    ELITE
    robedits posted on Jun 12, 2015 6:17:26 PM - Report post
     
    Norton tells me the latest "...trainer is not safe and has been removed". I cannot install it anywhere on my PC, no matter what. I trust most of what Norton does.
    Suggestions? The last trainer worked fine,and Norton at least gave me the CHOICE to run it (although it stated it "was not safe".
    With this file...no way.Norton is NOT letting me even install it.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Jun 12, 2015 6:22:13 PM - Report post
     
    uninstall Norton and get a better product? email Norton and tell them to remove the false positive from their database? add the file to the whitelist? all of the above?
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Current rank: 2 Stars. Next Rank at 1000 Posts.
    Send a message to Vlad_the_Bad
    VETERAN
    Vlad_the_Bad posted on Jun 12, 2015 6:24:53 PM - Report post
     
    see above

    [Edited by Vlad_the_Bad, 6/12/2015 6:25:32 PM]
    Ignorance can be fixed.
    Stupid is forever.

  • Current rank: 1.5 Stars. Next Rank at 500 Posts.
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    robedits posted on Jun 12, 2015 6:47:05 PM - Report post
     
    PW:
    I get the humor, but as a CH customer, I expect more than simple sarcasm in a CH response. Is there NO reason to be concerned? Norton has not let me down before...and,as I also mentioned, the last trainer gave me no problems.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Jun 12, 2015 6:52:15 PM - Report post
     
    The file is 100% safe. We do not put viruses in our trainers. Not exactly good for business.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Premium Plus
    Send a message to Jaks
    SPEC OPS
    Jaks posted on Jun 12, 2015 6:54:46 PM - Report post
     
    quote:
    originally posted by robedits

    PW:
    I get the humor, but as a CH customer, I expect more than simple sarcasm in a CH response. Is there NO reason to be concerned? Norton has not let me down before...and,as I also mentioned, the last trainer gave me no problems.


    The trainers are safe, it is just false positives. There's some additional information here:

    [url]www.cheathappens.com/virus_warning.asp'>Link

    [url]www.cheathappens.com/trainer_troubleshooting.asp'>Link




    [Edited by element5, 6/12/2015 6:55:53 PM]

    Keep your Fighting clean and your Sex dirty.
  • Tier 7
    Send a message to BMedcom
    TIER 7
    BMedcom posted on Jun 12, 2015 7:27:01 PM - Report post
     
    In my 20+ years of PC experience, I can say that you are better off staying far away from Norton to begin with. I can also vouch that you are experiencing a false positive, CH file's are all 100% safe.
  • Current rank: 4 Stars. Next Rank at 10.000 Posts.
    Send a message to Neo7
    AUTHOR
    Neo7 posted on Jun 12, 2015 7:54:21 PM - Report post
     
    quote:
    originally posted by robedits

    PW:
    I get the humor, but as a CH customer, I expect more than simple sarcasm in a CH response. Is there NO reason to be concerned? Norton has not let me down before...and,as I also mentioned, the last trainer gave me no problems.

    Here's the thing though: This is not an issue with Cheat Happens. This is an issue with Symantec. You will need to open a support ticket with them to resolve the issue. It matters not what Norton's track history is as it does not negate that this is a defect with their software (and thus their responsibility to fix).

    The only thing CH can do is offer a workaround which is to disable or uninstall the product.

    Your bitterness, I will dispel
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