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Locked Topic  Being Charged Per Month When I'm Yearly.
 
SteveyJones  posted on May 19, 2015 9:09:07 PM - Report post

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CHEATMASTER
Around 1/18-1/19 2015 I changed from Monthly to Yearly. However i am still being charged per month as this receipt below shows.

imagizer.imageshack.us/v2/953x614q90/538/gt6fyG.jpg

Also in this image it shows you that you DID change me to yearly when you took that payment however never took me off your monthly subscription/charge list, and during transaction no option was available. Nor is any in my control/settings panel to change this, remove my paypal, or ANYTHING to stop this overcharging.

I enjoy the services but i do not find it worth double payment.

Feb 2015, March 2015, April 2015, May 2015
14.95 x 4
$59.80 USD Overcharged.

I would be fine with simply extending my membership those four months after the year expires as opposed to a refund.

 
SteveyJones  posted on May 19, 2015 9:14:49 PM - Report post

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I'm also willing to pay the difference to go lifetime, I would also be glad to do this. Again your stuff is great - and am happy with the products, just not this glitch/error/issue. Cheers~

Either I paid a year, or I pay per month but i will not do both!

 
SteveyJones  posted on May 19, 2015 9:23:35 PM - Report post

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A) I got it for assisting in my mod making, video making, and as a trainer for single player games I dont have the time to invest 60 hours in. Not for cheating people.

B) I had no idea if the site was safe or not so tasted it first. Sorry I dont just hand 100$ to every site I find on the internet.

C) When I saw it was a legit site not spamming and selling viruses I upgraded with the money i could spare. I could barely afford the upgrade for the year itself.

D) Since when is it the consumers fault the provider overcharged? That's some F'd up logic you got.

 
bryanskrantz  posted on May 20, 2015 7:23:51 AM - Report post

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Email PWizard
 
element5  posted on May 20, 2015 12:48:29 PM - Report post

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quote:
originally posted by SteveyJones

A) I got it for assisting in my mod making, video making, and as a trainer for single player games I dont have the time to invest 60 hours in. Not for cheating people.

B) I had no idea if the site was safe or not so tasted it first. Sorry I dont just hand 100$ to every site I find on the internet.

C) When I saw it was a legit site not spamming and selling viruses I upgraded with the money i could spare. I could barely afford the upgrade for the year itself.

D) Since when is it the consumers fault the provider overcharged? That's some F'd up logic you got.



Calm down. If you paid with Paypal, it's YOU that has to cancel the payments:

----------------------
Q: How do I cancel my monthly recurring membership?
A: If you signed up through PayPal, this can be done from your PayPal account. Go to your profile, then pre-approved payments and choose the Cheat Happens Monthly Membership and choose cancel. Your account will no longer auto-renew and your membership will expire based on the last date you made payment. If you did not go through PayPal, we must cancel your membership on our end. Please contact chris@cheathappens.com with your account details.
----------------------------

Link

Like Bryan said, just email Chris (PWiz) and he'll help get things sorted out.





[Edited by element5, 5/20/2015 4:47:12 PM]

 
PWizard  posted on May 20, 2015 5:39:22 PM - Report post

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fixed and updated your account to lifetime.
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