Feedback, Complaints or Problems

Page 1 of 1
Signup or Login to Post
  Being Charged Per Month When I'm Yearly.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to SteveyJones
    ELITE
    SteveyJones posted on May 19, 2015 9:09:07 PM - Report post
     
    Around 1/18-1/19 2015 I changed from Monthly to Yearly. However i am still being charged per month as this receipt below shows.

    imagizer.imageshack.us/v2/953x614q90/538/gt6fyG.jpg

    Also in this image it shows you that you DID change me to yearly when you took that payment however never took me off your monthly subscription/charge list, and during transaction no option was available. Nor is any in my control/settings panel to change this, remove my paypal, or ANYTHING to stop this overcharging.

    I enjoy the services but i do not find it worth double payment.

    Feb 2015, March 2015, April 2015, May 2015
    14.95 x 4
    $59.80 USD Overcharged.

    I would be fine with simply extending my membership those four months after the year expires as opposed to a refund.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to SteveyJones
    ELITE
    SteveyJones posted on May 19, 2015 9:14:49 PM - Report post
     
    I'm also willing to pay the difference to go lifetime, I would also be glad to do this. Again your stuff is great - and am happy with the products, just not this glitch/error/issue. Cheers~

    Either I paid a year, or I pay per month but i will not do both!
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to SteveyJones
    ELITE
    SteveyJones posted on May 19, 2015 9:23:35 PM - Report post
     
    A) I got it for assisting in my mod making, video making, and as a trainer for single player games I dont have the time to invest 60 hours in. Not for cheating people.

    B) I had no idea if the site was safe or not so tasted it first. Sorry I dont just hand 100$ to every site I find on the internet.

    C) When I saw it was a legit site not spamming and selling viruses I upgraded with the money i could spare. I could barely afford the upgrade for the year itself.

    D) Since when is it the consumers fault the provider overcharged? That's some F'd up logic you got.
  • Premium Plus
    Send a message to bryanskrantz
    ELITE
    bryanskrantz posted on May 20, 2015 7:23:51 AM - Report post
     
    Email PWizard
  • Premium Plus
    Send a message to Jaks
    SPEC OPS
    Jaks posted on May 20, 2015 12:48:29 PM - Report post
     
    quote:
    originally posted by SteveyJones

    A) I got it for assisting in my mod making, video making, and as a trainer for single player games I dont have the time to invest 60 hours in. Not for cheating people.

    B) I had no idea if the site was safe or not so tasted it first. Sorry I dont just hand 100$ to every site I find on the internet.

    C) When I saw it was a legit site not spamming and selling viruses I upgraded with the money i could spare. I could barely afford the upgrade for the year itself.

    D) Since when is it the consumers fault the provider overcharged? That's some F'd up logic you got.



    Calm down. If you paid with Paypal, it's YOU that has to cancel the payments:

    ----------------------
    Q: How do I cancel my monthly recurring membership?
    A: If you signed up through PayPal, this can be done from your PayPal account. Go to your profile, then pre-approved payments and choose the Cheat Happens Monthly Membership and choose cancel. Your account will no longer auto-renew and your membership will expire based on the last date you made payment. If you did not go through PayPal, we must cancel your membership on our end. Please contact chris@cheathappens.com with your account details.
    ----------------------------

    Link

    Like Bryan said, just email Chris (PWiz) and he'll help get things sorted out.









    [Edited by element5, 5/20/2015 4:47:12 PM]

    Keep your Fighting clean and your Sex dirty.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on May 20, 2015 5:39:22 PM - Report post
     
    fixed and updated your account to lifetime.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
Page 1 of 1
Signup or Login to Post
All times are (GMT -06:00) Central Time (US & Canada). Current time is 10:12:11 PM