LOGIN  .  SIGNUP   .  SUPPORT 
HOME / MESSAGE BOARDS / FEEDBACK, COMPLAINTS OR PROBLEMS

Feedback, Complaints or Problems

Signup   Message Boards Home   Newest Posts   My Favorite Boards   My Threads
Page 1 of 1
Signup or Login to Post
Locked Topic  Requesting Updates to retired trainers
 
anubisdarksteam  posted on May 08, 2015 6:22:48 PM - Report post

Current rank: 1 Star. Next Rank at 100 Posts.
Send a message to anubisdarksteam
VETERAN
Hello

I am very pleased with my lifetime membership but I have run into something I want to request. As I gather some older steam games and origin titles I am finding the trainers are no longer being updated. I went to see if I could request a update with all the points i have gathered but it was clearly stated I could not.

I would like you to consider reversing that policy and allow listing of some more popular older games gets updates with request points so I can use the trainers on them.

Thank you

 
Vlad_the_Bad  posted on May 08, 2015 7:23:58 PM - Report post

Current rank: 2 Stars. Next Rank at 1000 Posts.
Send a message to Vlad_the_Bad
VETERAN
quote:
originally posted by anubisdarksteam

Hello

I am very pleased with my lifetime membership but I have run into something I want to request. As I gather some older steam games and origin titles I am finding the trainers are no longer being updated. I went to see if I could request a update with all the points i have gathered but it was clearly stated I could not.

I would like you to consider reversing that policy and allow listing of some more popular older games gets updates with request points so I can use the trainers on them.

Thank you

""I went to see if I could request a update with all the points i have gathered but it was clearly stated I could not."

I think you answered your own question about retired trainers. They do not un-retire them. However, once in awhile a retired trainer will be revisited at their discretion. Take for example Sniper 3, retired but recently updated.

I would not suggest any amount of persistence in trying to get an update for a retired trainer as that usually does not work out well.

 
YouIntel  posted on May 08, 2015 7:54:01 PM - Report post

Current rank: 1 Star. Next Rank at 100 Posts.
Send a message to YouIntel
SAGE
Hello,

The sales agreement clearly states that content is provided as-is. This means that per your subscription; you are subject to the removal, denial, or modification of the trainers provided without notice.

Retirement of trainers is a mechanic that allows the community to benefit from more frequent updates for more popular games. This, in turn, can also mean that the attitude of the community can have a lasting effect on the content produced.

If community members are showing a lack of enjoyment for a trainer, or are complaining non-constructively about issues with the trainer, it hints to the CheatHappens staff that they have no reason to continue pushing out trainer updates for that game solely because it holds no importance in the community.

The logical remedy for retirement is to civilly discuss issues with the trainer in the trainer's Message Board and let the staff address them accordingly.

Warm regards,
Neil

 
bryanskrantz  posted on May 12, 2015 1:39:22 PM - Report post

Current rank: 2 Stars. Next Rank at 1000 Posts.
Send a message to bryanskrantz
ELITE
quote:
originally posted by YouIntel

Hello,

The sales agreement clearly states that content is provided as-is. This means that per your subscription; you are subject to the removal, denial, or modification of the trainers provided without notice.

Retirement of trainers is a mechanic that allows the community to benefit from more frequent updates for more popular games. This, in turn, can also mean that the attitude of the community can have a lasting effect on the content produced.

If community members are showing a lack of enjoyment for a trainer, or are complaining non-constructively about issues with the trainer, it hints to the CheatHappens staff that they have no reason to continue pushing out trainer updates for that game solely because it holds no importance in the community.

The logical remedy for retirement is to civilly discuss issues with the trainer in the trainer's Message Board and let the staff address them accordingly.

Warm regards,
Neil

If a trainer's retired, it's retired for a reason. There's no point in "actively discussing" weather or not Cheat Happens staff has the obligation to restart a trainer.

Also, please stop acting like you ARE staff. Thanks.

[Edited by bryanskrantz, 5/12/2015 1:42:06 PM]

 
dstates  posted on May 12, 2015 4:58:49 PM - Report post

Moderator
Send a message to dstates
MODERATOR
quote:
originally posted by anubisdarksteam

Hello

I am very pleased with my lifetime membership but I have run into something I want to request. As I gather some older steam games and origin titles I am finding the trainers are no longer being updated. I went to see if I could request a update with all the points i have gathered but it was clearly stated I could not.

I would like you to consider reversing that policy and allow listing of some more popular older games gets updates with request points so I can use the trainers on them.

Thank you

There will be no policy reversal regarding retired games. Game developers continue to release unfinished games, leading to dozens upon dozens of patches for a single game. Keeping up with this is very taxing on our resources. When we retire a game, we are freeing up the resources used on keeping trainers up to date for said game, those resources are then used for other games that we decide are in need of a trainer based on members' interests i.e. the request point system.

Every once in a while we may be able to allocate available resources to update a retired game, but we do this at our sole discretion and will generally not accept a petition to do so. We do it because we can and because we're feeling nice at the time.

We know we cannot keep everybody happy, because this is a business, and if we tried to keep everyone happy, it would go under.

 
Caliber  posted on May 12, 2015 5:46:10 PM - Report post

Founder
Send a message to Caliber
FOUNDER
some trainers/games were retired for good reason. we likely wont be going back to un-retire them.

best,
Cal

Page 1 of 1
  Post Reply
 
All times are (GMT -06:00) Central Time (US & Canada). Current time is 1:23:42 PM
Cheat Happens Premium
 
* Access PC trainers and exclusive content
* Updated game trainers and cheats daily
* Get notified when new cheats are added
* Request which games get new trainers
* Priority support with any problem
Message Board Moderators
Neo7
Neo7
Latiosmaster47Latiosm.
forty-twoforty-two
HonestGamerHonestG.
dstatesdstates
Important Board Topics
Trending Topics