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trainer crashed - account banned for 1h
 
Neo7  posted on Mar 10, 2015 7:44:48 AM - Report post

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Did you see this message on the website or the trainer? You don't have any history with moderations at all so we have no reason to take any action against you on the site. If you saw this on the trainer, then something blocked the authentication request during that time period (you can try offline authentication as a workaround).

[Edited by moderator Neo7, 3/10/2015 7:47:32 AM]

 
bla373  posted on Mar 10, 2015 9:07:23 AM - Report post

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just on the trainer and i could not access the page at all.

as said three times, i also think it was a problem with the authentication.

 
Sapphire  posted on Mar 10, 2015 9:14:00 AM - Report post

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if you couldn't access the site, it's probably something that was blocking the CH server and in so also blocking the authentication.
 

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Where you using any VPNs etc while playing the game? If you used one when accessing your trainer... that may have banned you for being in a different country.
 
bla373  posted on Mar 10, 2015 4:54:22 PM - Report post

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nope no VPN. nothing different from the normal usage.
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