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Locked Topic  Can't Download Trainers
 
Countwolf888  posted on Feb 26, 2015 5:48:37 AM - Report post

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I have a lifetime membership but I can't download trainers. What the heck is going on?

[Edited by Countwolf888, 2/26/2015 9:26:57 AM]

 
Sanuku  posted on Feb 26, 2015 6:43:18 AM - Report post

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Did you try to download any Trainer with a different Browser? I had a couple of years ago a problem with a Plugin inside Firefox that was preventing the Website to actually provide the Download Button for the Trainer.

The Bug in that Plugin was fixed in less then a day but till then I had to switch to a different Browser to be actual able to download any Trainer on the Website

Therefor my first advise would be to switch to a different Browser, log into your (Lifetime) Account and then see if the Download is working for you.

If it is something has changed on your side in your other Browser and you should probably try to work it out with either the Support Team here on CH or try on your own to find out what might block the Website from doing what it is supposed to do.

[Edited by Sanuku, 2/26/2015 6:43:34 AM]

 
PWizard  posted on Feb 26, 2015 6:45:47 AM - Report post

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disable/uninstall all AV, firewall and other security software including browser addons and extensions. clear all cache and cookies. lower browser security. try different browsers. try adding more smiley faces to your posts.

 
Countwolf888  posted on Feb 26, 2015 9:29:57 AM - Report post

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Thank You to everyone who helped me with my problem!! I have to give a HUGE Thank You to PWizard who occasionally has to help me when I completely noob on things!!
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