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Locked Topic  Question about Banning
 
Morose7  posted on Jan 22, 2015 12:26:10 PM - Report post

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I was using a trainer (Space Run) this morning with everything working fine. I closed down the game and trainer then started it up again about an hour later. It said I was an invalid user. I closed them both and restarted them. After a few tries everything was working again. Now every trainer says "banned user". I haven't restarted the computer or made any changes since I booted up this morning.

I've been using SurfEasy, could that be the problem?

I use two computers (laptop and desktop) with the trainers for years and not had a problem but I thought I would bring it up just in case.

I would imagine there would be an email or some communication that I was truly banned. I've followed all the rules concerning keeping the trainers for personal use.

I'll try my computer at home but have I been banned and if so can I fix it?

 
PWizard  posted on Jan 22, 2015 1:21:45 PM - Report post

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Using any kind of VPN or proxy software can interfere with the authentication process.
 
Morose7  posted on Jan 22, 2015 6:44:48 PM - Report post

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It was the SurfEasy. Everything is working fine now. Thanks for the quick reply.
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