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  Lifetime account problem
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Sep 13, 2014 7:50:29 AM - Report post
     
    contact nevermore@cheathappens.com with your paid receipt so he can find your correct account.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to chanhoman02
    ELITE
    chanhoman02 posted on Sep 13, 2014 9:04:30 AM - Report post
     
    Thanks, i'm trying.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to chanhoman02
    ELITE
    chanhoman02 posted on Sep 13, 2014 10:05:56 AM - Report post
     
    I think that is your system problem,
    I used to be Unlimited member before, since Cheathappen change the login method, my account change to Free status, and my username change to chanhoman02.

    When i use www.cheathappens.com/chu_loginhelp.asp
    Q: I used to be Unlimited but when I login using the new email login feature my account is a Free account.

    I using my old login name : chanhoman03a
    And old password: za2891*****

    The system find my email address : chanhoman03a@netvigator.com
    But when i use this email address to login, i can't use my old password to access the account.

    Then i use "Forgot Password?"
    Q: I can't remember my password.
    Follow this link to have your password re-sent.

    I input my email address : chanhoman03a@netvigator.com
    And get a reply message that my password is : z289*****
    OK, then i use this password for login, but my status change to free member.
    So why i can search my email by using old passord ? But cannot use this password for login to my account?
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Sep 13, 2014 10:27:05 AM - Report post
     
    The account chanhoman02 has never been Unlimited. The account chanhoman03a is associated with email address chanhoman03@net*****. This is not a system problem, it is a user problem. Use the correct login credentials, the ones that YOU ENTERED WHEN YOU SIGNED UP, and your membership will be accessible.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to chanhoman03a
    ELITE
    chanhoman03a posted on Sep 13, 2014 8:32:34 PM - Report post
     
    Thank you for everyone help,
    I can reach my chanhoman03a account now,
    Especially the e-mail customer service, very fast and effective.

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