I used to be Unlimited member before, since Cheathappen change the login method, my account change to Free status, and my username change to chanhoman02.
When i use www.cheathappens.com/chu_loginhelp.asp
Q: I used to be Unlimited but when I login using the new email login feature my account is a Free account.
I using my old login name : chanhoman03a
And old password: za2891*****
The system find my email address : email@example.com
But when i use this email address to login, i can't use my old password to access the account.
Then i use "Forgot Password?"
Q: I can't remember my password.
Follow this link to have your password re-sent.
I input my email address : firstname.lastname@example.org
And get a reply message that my password is : z289*****
OK, then i use this password for login, but my status change to free member.
So why i can search my email by using old passord ? But cannot use this password for login to my account?
I can reach my chanhoman03a account now,
Especially the e-mail customer service, very fast and effective.
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