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Locked Topic  Trying to discontinue
 
floofybluetail  posted on Aug 15, 2014 3:16:05 PM - Report post


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I've been trying to stop the automatic account renewal. I paid with a credit card through Paypal, but I don't have a Paypal account and I haven't been able to find any means to discontinue payment. What now?
 
techowl  posted on Aug 15, 2014 3:35:46 PM - Report post

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when you do a paypal payment without an account, it have you create one while doing the purchase. Paypal don't allow renewal payments without one
 


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There is no Paypal account associated with my only email address. I tried it again just now. How do I stop these payments?

Should I just dispute the charge, eat the ban and stop getting charges in the future? I'm totally okay with that.

[Edited by floofybluetail, 8/15/2014 3:45:02 PM]

 
techowl  posted on Aug 15, 2014 4:05:14 PM - Report post

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Well paypal has the ultimate say in the charge, so you can't dispute it without talking with paypal. Also you are in a lot of trouble then, because some e-mail is associated with YOUR credit card in their database, that is getting the charges, which is authorized by you and paypal, so I suggest you find that e-mail and fast.
 

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Your subscription has been canceled.

@Techowl - PayPal does allow automatic recurring payments without the creation of a PayPal account. Please leave these types of matters to a site admin. If this user has initiated a chargeback then it would have cost us an extra $10.

[Edited by PWizard, 8/15/2014 4:11:36 PM]

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