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  Trying to discontinue
  • Send a message to floofybluetail
    INACTIVE
    floofybluetail posted on Aug 15, 2014 3:16:05 PM - Report post
     
    I've been trying to stop the automatic account renewal. I paid with a credit card through Paypal, but I don't have a Paypal account and I haven't been able to find any means to discontinue payment. What now?
     
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    Send a message to techowl
    THE DEMON
    techowl posted on Aug 15, 2014 3:35:46 PM - Report post
     
    when you do a paypal payment without an account, it have you create one while doing the purchase. Paypal don't allow renewal payments without one
    ~ LIFETIME ~
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  • Premium Plus
    Send a message to floofybluetail
    INACTIVE
    floofybluetail posted on Aug 15, 2014 3:39:06 PM - Report post
     
    There is no Paypal account associated with my only email address. I tried it again just now. How do I stop these payments?

    Should I just dispute the charge, eat the ban and stop getting charges in the future? I'm totally okay with that.

    [Edited by floofybluetail, 8/15/2014 3:45:02 PM]
     
  • Premium Plus
    Send a message to techowl
    THE DEMON
    techowl posted on Aug 15, 2014 4:05:14 PM - Report post
     
    Well paypal has the ultimate say in the charge, so you can't dispute it without talking with paypal. Also you are in a lot of trouble then, because some e-mail is associated with YOUR credit card in their database, that is getting the charges, which is authorized by you and paypal, so I suggest you find that e-mail and fast.
    ~ LIFETIME ~
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  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Aug 15, 2014 4:11:21 PM - Report post
     
    Your subscription has been canceled.

    @Techowl - PayPal does allow automatic recurring payments without the creation of a PayPal account. Please leave these types of matters to a site admin. If this user has initiated a chargeback then it would have cost us an extra $10.

    [Edited by PWizard, 8/15/2014 4:11:36 PM]
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