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Locked Topic  Incapsula error code 15 acess blocked
 
Treker_ed  posted on Jun 08, 2014 12:19:45 PM - Report post

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Sorry about the long winded nature of this post but I am beginning to get extremely annoyed about a little issue. For the last hour or so I have suddenly started getting the following error message, which then completely blocks any further acess.
Error code 15
this request was blocked by the security rules
2014-06-08 17:09 UTC
your ip 217.44.xx.xxx | proxy 199.83.xxx.xxx
incident id 151008830001299568-6370209603991353

Searching previous posts, there is only one previous report, but no solution was given, except a comment that it auto blocks anything it thinks is naughty. Well, all I want to do is access the trainers that I should be able to access as a member. Can someone please explain what is going on and what tne solution to this is.

 
PWizard  posted on Jun 08, 2014 12:47:43 PM - Report post

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Are you using TOR or other VPN type software or web plugins?
 
Treker_ed  posted on Jun 08, 2014 1:29:28 PM - Report post

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Nope. Just trying to access via ie11 in win 8. This has only started to happen today and nothing has been changed except installing 2 old games, Mirrors edge, and C&C Red Alert 3. !

[Edited by Treker_ed, 6/8/2014 1:33:06 PM]

 
PWizard  posted on Jun 08, 2014 5:39:48 PM - Report post

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Send me your IP address and I can look into it.
 
Treker_ed  posted on Jun 09, 2014 5:06:39 AM - Report post

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Not to sure what happened - I thought you guys had actually done something - but it has stopped!

The original messages I had to post via a tablet and using Android hot-spot tethering to obtain a "clean" IP address - however, late yesterday evening (BST), the problem cleared and I have been able to use CH as normal. Pwizard, I'll PM you my current IP anyway, just in-case there is a background issue that needs to be checked out.

I'd just like to say thank you for all the hard work that you put into producing all these trainers, and all the hard work you put into the site in general. It was well worth joining and upgrading my account all those years ago.

[Edited by Treker_ed, 6/9/2014 5:12:24 AM]

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