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Silly Ubisoft....
 
DABhand  posted on May 20, 2014 1:59:20 PM - Report post

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So I pre-ordered the special edition of Watch Dogs as you do... but silly DAB put it on his old account by mistake without realizing which is very empty and not used.

So I got in contact with support, "hey guys can you put my pre-order onto the correct account".

To be met with this "Sorry we cannot change accounts for pre-orders."

MFW :|

Times must be hard at Ubisoft if they cannot change a simple thing like that, so I have told them fix it or refund me, but the funny part its a Nvidia Voucher for one of the two 780s I bought (sorry other one was given to a friend as I promised). So this will be a good laugh, and they have to do something since under law I have every right to return within 14 days.

Silly Ubisoft.

 
element5  posted on May 20, 2014 5:33:59 PM - Report post

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That's ridiculous. They've got some great games but they're a pain in the ass.

Steam's not much better. All the business I've given them and getting a concession of any kind is like squeezing water outta granite.


 
DABhand  posted on May 20, 2014 6:08:43 PM - Report post

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At least with Steam you can get games shifted to another account if it is put on the wrong one by mistake, same with Origin.

So silly of Ubisoft not to do a simple thing, it comes down to lazyness of the workers I guess.

 
element5  posted on May 20, 2014 6:39:28 PM - Report post

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That's true but you know I once bought a package deal from Steam, like 4 titles in the packagae. Later I noticed a mistake in their math that actually cost me like $10 bux more than it should have.

You'd think I was asking for a free new car. They FINALLY said, it wasn't their policy to give refunds, but just this once, they would accomodate my request.

Say WHAT?!? lmao

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