Feedback, Complaints or Problems

None of the Total War - Shogun 2 trainers (not including the Fall of the Samurai expansion trainers; those work fine) will authenticate on my computer. After being open for about a second, they crash with an unspecified error and Windows basically looks at me and shrugs.

I've been through all the regular troubleshooting on this one, and nothing has helped.

So far I have:

1) Added trainers to antivirus exceptions list
2) Disabled antivirus
3) Uninstalled antivirus
4) Disabled Windows firewall
5) Connected my computer direct to the modem, bypassing the router
6) Uninstalled Internet Explorer 11 (I uninstalled IE10 a long time ago when I had this problem with another set of trainers)
7) Generated an offline key

None of these has solved my problem. This all happens before I can even start the game or even have time to press F1.

Where do I go from here?

www.cheathappens.com/show_board2.asp?headID=117004&titleID=13673

After running through all that, urlmon.dll is still version 11 (thought I have confirmed a complete and total lack of IE on this machine), and all my files are clean... does that mean I'm basically SOL?

You can try "deleting" that DLL file (read: Rename it to something so that the OS no longer recognizes it) and using sfc.exe to attempt to revert it. This is an advanced step so proceed with extreme caution. If all else fails you can try searching somewhere for it (such as a Windows 7 installation disk).

Note that if you used an extended function of Disk Cleaner that was introduced in a Windows Update that allowed for previous versions of a module that was updated through Windows Update to be swept in a disk cleanup, you may have erased previous versions of that DLL as it was seen as "no longer needed" in favor of the newer version.

[Edited by Neo7, 1/22/2014 12:28:48 AM]

Before you go on neo's instructions, I strongly recommend to create a restore point (if you don't have one already). I messed up then none of my programs (games, music etc) would work. Good thing I had a system restore.