I know you guys are intelligent enough to make trainers so why not try using some of that intelligence and creating a general discussion section? If one exists, make it easier to find or categorize forums better.
Seriously though, the captcha crap for the account login needs to be heavily modified, simplified or just removed in general. The fact that you use a captcha to login but NOT use one when registering is just stupid on so many levels. You have your system all backwards for account registration and logging in. It should be captcha for registering to avoid spam account creation, not the opposite.
On a final note, a friend's account was recently marked as inactive. They didn't share their account details nor their downloaded trainers. They would like to know why that happened and they also sent an email to "nevermore@*".
Their account name is "mdorin". Please provide a respectable response to this. They have been a paying member for more than a year and recently upgraded to lifetime before the price increased. So if this is some scam to lock their account and have them register a new one in an attempt to pay more money for lifetime, it won't happen and they won't return.
Guess you missed the word called Boards in the orange bar near the top of the screen. Where you can find many areas to talk in. This should have been put into the Feedback, Complaints or Problems section. Also they should read the TOS to.
[Edited by Toki, 1/14/2014 10:11:11 AM]
I won't be signing up for lifetime, especially having read the information you just posted. It's really shady and unacceptable behavior to simply close/lock a lifetime member's account without reason, regardless of their illustrated ToS details.
It's the fastest way for dedicated customers to become upset and contact their bank to file a chargeback as they were obviously scammed by the website days later after upgrading to lifetime from their yearly payment.
Obvious scam is obvious. You want people to continue paying for the yearly plan so you continue your income gain. But closing lifetime membership accounts to attract that type of community is really messed up and unjustified. It's a total "WarZ-ban-anyone" move.
Good luck with it because I'm sure I'm not the only potential customer you just lost. There will be many more as people write more and more posts/threads about these actions taking place.
By deleting these posts/threads only shows how afraid the moderators and site owner(s) are of this type of backlash and they should be afraid. So stop doing stupid things and you wouldn't have any reason to feel concern.
Is no point to rant out like that and threaten the mod to take action of your friend account...
I'm sure there is a reason(s) for the mod to mark your buddy as inactive.
1) place on inactive for the payment to go thru (the mod had to individually check each payment of each customer then once its cleared, will be place as active with Lifetime member, it may requires couple of days)
2) Your buddy may have did something really illegal with the trainer and may have not tell you about it
3) honest mistakes on mod part.
4) Your buddy may have violate some TOS rule forum. (If you annoy the mod with requests and adding stuff into trainer is enough to get your account suspended)
I dont know what happen to your buddy account or whats not, but you just gonna be patient, they have alot of work and may not get to you now, but later they will respond to you.
Threating them wont solve anything and eventually they will ignore your distress
[Edited by Dr_Dark_Templer, 1/14/2014 11:44:22 AM]
Also, you said that you won't be signing up for lifetime, which you already have, so maybe you are just mental and that's the reason you can't read the captcha or find the BOARDS link out of the total of 5 that we have at the top of the site.
Go somewhere else if you want to ***** and moan about bull**** that you have no idea about.
PS- The reason for the captcha on the SIGNIN page is to prevent people from using bots to hack our user accounts and passwords. You know, to PROTECT accounts like yours from being STOLEN by people like your "friend".
[Edited by moderator PWizard, 1/14/2014 12:22:47 PM]
We also put a call in to the University of Tennessee security department. We'll also be sharing our info with them.
[Edited by moderator PWizard, 1/14/2014 12:47:32 PM]
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