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  Policy change?
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to DanzioUK
    VETERAN
    DanzioUK posted on Oct 12, 2013 10:53:44 AM - Report post
     
    Hi all i'm well aware of the policy change, well i am now anyway, regarding the more than 20 updates requiring a lifetime membership... I only use cheat happens yearly, as its all i can really afford at the time without issuing a break in the service, Things will change in future im sure for myself financially, but i was wondering if you think its fair now that i can't actually use any trainers for games i want to use them for at all... so basically i've paid for a service which isn't being fulfilled? I've only downloaded 3 trainers this subscription, and now can't download any more... what are the terms of refunds etc?

    I'm only having a gripe now as i just feel a little underwhelmed with not being able to actually use the service i've paid for anymore.. I DO however appreciate all the hard work thats gone into repeated trainers, and think its right if they keep making them, it just sucks that its happened within 2 motnhs of me getting a years subscription...

    Any ideas?
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Oct 12, 2013 11:13:12 AM - Report post
     
    You can find the terms of service and refunds here: Link

    We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
    [...]
    2. Change, suspend or discontinue all or any part of the Services


    and:

    Refunds are not granted once personalized software has been downloaded.

    If you have any questions left, be patience for PWizard to answer them.
  • Current rank: 3.5 Stars. Next Rank at 8000 Posts.
    Send a message to DABhand
    PHAT CAT
    DABhand posted on Oct 12, 2013 11:38:11 AM - Report post
     
    The what policy now?

    This is a new one.

    EDIT: Oh I see it now...

    That is dodgey, although Pwiz can change the way the system works, he cannot change the system for people who have already paid for a service.

    He is best doing the 20+ for games from the date he specified and not before, that way people got what they paid for.

    I would advise people to get the lifetime accounts anyway, that way you have no worries about renewing constantly and with future restrictions.

    [Edited by DABhand, 10/12/2013 11:45:05 AM]
    Oh and Don't forget some tuts on ASM and defeating DMA

    Clicky Here for them
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Oct 12, 2013 12:15:17 PM - Report post
     
    You can use the promo code to apply the full price of your membership to the lifetime upgrade. We cannot refund your purchase. This policy affects less than 0.5% of the trainers on our site. Your membership can be used to download the other 99.5% of our software. Any further comments regarding this policy should be put in the official thread.

    www.cheathappens.com/show_board2.asp?headID=119280&titleID=8463

    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
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