Feedback, Complaints or Problems

Can you please perform a clean boot mode and try again?
Link

I'll have to try it on the problem computer later, because now my son is up and on level 19 in Zombies, BO2 However, the laptop upstairs (3rd computer), which I am typing on also has the same problem.

Another possible related symptom of this problem is I cannot access the Cheathappens site if I am logged in, on IE9. From Chrome I can log in, but if I close Chrome and try to re-enter logged in, it will only show the top part of the page. IF I log out, no problem accessing the site.

So... doing a clean reboot changed none of the symptoms of accessing the Cheathappens site as described from the laptop (3rd computer). The laptop has W7, 32 bit and same software running AVG, Malware, etc.

Does clearing your Chrome cache and/or cookies fix the issue?

[Edited by Neo7, 8/18/2013 10:08:10 AM]

No.

Not being able to access CH from IE is likely your problem. Like I said, the trainers use IE to authenticate. You probably have some kind of addon or extension enabled that is blocking our site. The AVG toolbar is known to do this (among other things).

[Edited by PWizard, 8/18/2013 10:33:43 AM]

BTW, an offline key is still a solution. Otherwise you may just need to take your PC to an expert and have them troubleshoot the issue for you.

Run this command at an elevated command prompt:
sfc /scannow

You still have 6 months left on your membership. It's also possible that this issue will resolve itself within that timeframe.