Sorry this happened to you and I hope you get it worked out. Next time read the general flow of the forum's before you post. It's obvious asking kindly and being nice is the right approach.
You purchased a lifetime membership for $59.95 on March 17, 2012. The price of a yearly membership is $49.95. You used your account for 15+ months which would come to $74.95. Therefore, you do not qualify for a refund.
As like other programs out there; trainers inject themselves into games and a AV will flag them as possible virus and I'm pretty sure some if not most AV will let you know it's a possible false positive but like most good AV's it doesn't want to take the chance and says you should quarantine it anyways.
Now that doesn't speak for all trainers Caliber does occasionally send out messed up trainer that has got some silly bug in it but he is here to fix it within the day.
I'm not sure about anyone else but I'm pretty effing tired of people coming here and spewing out crap because they can't comprehend this site and its reality for what it really is.
So I will get to the bottom of it, the reason your trainers didn’t work is because you didn’t bother listening to any one when they told you disable your AV or add the trainer.exe to the exceptions list of your AV. Therefore your AV continues to block the usage of the your trainers. Link Here is trouble shooting guide.
Pwizard has spoken and the technically speaking BAN hammer has been dropped, I would recommend someone locking this thread before it turns into a flame war!
[Edited by idblackdragoon, 7/12/2013 10:30:36 AM]
* Updated game trainers and cheats daily
* Get notified when new cheats are added
* Request which games get new trainers
* Priority support with any problem