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My (old) account is unaccesible
 
sjrskl1  posted on Jul 02, 2013 12:12:31 PM - Report post

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I've made this account because i can't log in with my old account. about a year back I had an unlimited acount (sjrskl) but haven't logged in for a while. now it doesn't let me log in at all. I assume my acoount has been deactivated but i did pay for unlimited I was hoping to get it activated again.
 
dstates  posted on Jul 02, 2013 12:31:01 PM - Report post

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your old account is still active and still has unlimited status (Link). If you get a message saying your password is wrong, you will need to enter the email address that is tied to the account and your password will be emailed to you.
 
sjrskl1  posted on Jul 02, 2013 12:34:53 PM - Report post

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I already did but when i log in i get this(The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.) message. after checking with a different browser it stated a 404 or page not found error. still can't log in though.

[Edited by sjrskl1, 7/2/2013 2:08:22 PM]

 
sjrskl1  posted on Jul 03, 2013 8:39:40 AM - Report post

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I'm still unable to log in, is there any mod that can look into this for me? whenever I try to log in i get a 404 error.
 
dstates  posted on Jul 03, 2013 12:59:10 PM - Report post

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clear your internet cache and cookies, disable any anti-virus, firewalls or other security software, including browser security plug-ins, add-ons or extensions.

if doing the above allows you to log in successfully, you should be able to re-enable all the security software and have it work just fine.

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