LOGIN  .  SIGNUP   .  SUPPORT 
HOME / MESSAGE BOARDS / FEEDBACK, COMPLAINTS OR PROBLEMS

Feedback, Complaints or Problems

Signup   Message Boards Home   Newest Posts   My Favorite Boards   My Threads
Page 1 of 1
Signup or Login to Post
Locked Topic  Invalid Trainer User and User is Banned?
 
Forceby4  posted on Jun 17, 2013 9:53:55 PM - Report post

Current rank: 1 Star. Next Rank at 100 Posts.
Send a message to Forceby4
SAGE
Hi, Today I recently upgraded to Unlimited again after running a trainer that failed to work due to my subscription expiring. So I ran the trainer again after i got the payment confirmation email and now it says Invalid trainer user at the top. Confused I downloaded another trainer to see if id have an error with it and then it said "Trainer User is Banned." or some similar message. All in all, I would just like some clarification if this is because of a mistake, or just waiting to be put down as unlimited again. (even though it says unlimited next to my status)

 
Neo7  posted on Jun 17, 2013 10:40:28 PM - Report post

Moderator
Send a message to Neo7
MODERATOR
You will need to delete your internet cache and cookies and relog into CHU and redownload your trainers. Your credentials for trainer authentication were updated when you renewed your membership (meaning your old credentials will no longer work).
 
Forceby4  posted on Jun 17, 2013 11:15:29 PM - Report post

Current rank: 1 Star. Next Rank at 100 Posts.
Send a message to Forceby4
SAGE
Oh wow. Thank you so much, that fixed it. Ive never had to do that before. Thanks again man!
Page 1 of 1
  Post Reply
 
All times are (GMT -06:00) Central Time (US & Canada). Current time is 8:14:18 PM