Your an idiot, sorry had to say it. But it is EA's fault they OWN Maxis!! EA gives maxis a ridiculous deadline to have the game completed. And if maxis was to say "Hey EA we need more time, this is not right or the code is not stable", EA responds with, "NO! We're moving on, we'll fix it a DLC later, no one will notice". Also EA will threaten them with budget cuts or staff cuts, or will replace the developers with their own goon squad who all they see is $$$. Look it up happened with Bio ware, and some-other developer.
[Edited by Trioxin245, 3/15/2013 11:03:10 AM]
If EA was in charge of the oversight of QA on this game then I have no sympathy at all. The QA throughout all stages on the game wasn't even close to realistic data. They want realistic results they should be following examples like Blizzard and actually stress test before going live. A limited open beta where you get kicked off after an hour regardless of connectivity is not realistic and whoever thought that was realistic needs to be slapped repeatedly. This could have been easily caught in a proper open beta and fixed well before the actual release.
Major step or not, this launch is not reassuring to consumers as EAs name is all over the packaging. Players should not have to "be patient" because the game had no business going live in such a state. This is a no-brainer decision at the ****ing executive level. This is telling me that executives at EA have no idea wtf they're doing and I don't see a forecast of when it will be remedied. Even now the risk currently is still too high to justify buying the game and the critical point for releasing the game is gone. By the time they actually do fix the servers, very few will care enough about this game to buy it.
I do have to say that at the very top of EA has some redeeming qualities where someone who managed to e-mail an executive managed to get a refund over the terrible launch after multiple refusals with customer support (including preparing to perform a chargeback with the understanding it'll mean being permanently banned from Origin)
[Edited by Neo7, 3/15/2013 8:59:37 PM]
Actually, Maxis reported back to EA that the game was ready for the public, both EA and EA Benelux then went forward to make the masters and proceed to manufacturing.
Maxis may be a subsidiary of EA, but they don't fully own it yet. Just like Bioware is also a Subsidiary.
EA has been on damage control for the whole problems, the servers being full is obviously an oversight from the data given from the Maxis beta they had which was obviously wrong and steps are being taken to make the servers more robust and have larger capacity to handle the mass of people who bought the game.
As for the pathing issue, this is something that shouldn't have passed Quality Control or should have been noticed in the beta and alpha at least. But the fault can be put down to Maxis and the people who agreed to the beta, the problem these days is people who beta software are more interested in just being first to play it and have no intention of beta'ing games properly. So they won't report any issues, or when they do it is usually a whine on the forums. Again Maxis should have noticed this also.
Again I will say to people the project itself was a huge undertaking, nothing of this size has been done before between multiple players and thousands of AI's running at once in their respective cities that people could view. There is bugs.
But the main problem is with today's generation is they are too eager to cry and whinge about things, it has to be perfect from day 1, nothing is perfect on day 1, not even simple games. If they would be patient within a week or two most of the bugs would be eliminated if they are reported correctly again, as said most whine about it that they don't properly report the problem and it becomes a guessing game as what they were talking about.
Also it is you're and i'm amazed Neo missed that and didn't edit your post.
Its made by Bioware. And I am on the team developing it (had a contract extended with them after my work on Generals 2).
Also not one game in history of 32 bit based systems have been perfect on day 1 (as I said in my above post).
Anyone who thinks that has no idea about gaming to be honest.