Make sure that nothing is blocking the trainer from accessing the internet. You may need to clear your browser cache and history and redownload the trainer. If you use VPN software you may have to logoff and/or disable it or tell it to ignore the trainer as trainers do not support authentication over VPN.
[Edited by Neo7, 2/2/2013 3:17:19 PM]
--------------------------------------------------------------------------- Your bitterness, I will dispel