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Locked Topic  Cant login with my Unlimited account
 
cloudrahul  posted on Apr 25, 2012 7:21:49 AM - Report post

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Hey Guys,

I have another account with name vinaybs_m and just upgraded it to Unlimited account. but after using that account for a day and from past 3 to 4 days when i try to login it always says

"Sign-In Error

We're sorry, user vinaybs_m is currently marked as "inactive" in our system. This could be for many reasons, but the most common is for improper behavior or inactivity for more than 6 months. Your account may also be temporarily disabled for security reasons. Please contact nevermore@cheathappens.com to find out why your account has been marked as inactive or if you believe you've arrived at this page by mistake.

NOTE: THIS ERROR CAN ALSO OCCUR DUE TO A CORRUPTED LOGIN COOKIE. IF YOU BELIEVE THIS MESSAGE TO BE IN ERROR, PLEASE CLEAR YOUR BROWSER CACHE AND COOKIES AND RE-LOGIN. YOU MAY ALSO NEED TO LOWER YOUR BROWSER SECURITY SETTINGS TO ALLOW COOKIES."

I tried clearing the browser cache and cookies but did not work.
I have already sent mail to nevermore with receipt number but i have not got any replies.

could someone help me,please.

Greetings

 
PWizard  posted on Apr 25, 2012 8:34:49 AM - Report post

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PayPal placed a hold on this payment due to possible fraud. You will need to get PayPal to release the funds back to us before the account can be reactivated.
 
cloudrahul  posted on Apr 29, 2012 12:02:33 PM - Report post

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i checked my paypal account and the payment status says "completed"
 
PWizard  posted on Apr 29, 2012 12:48:16 PM - Report post

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The payment is still on hold and is currently being reviewed by PayPal.
 
cloudrahul  posted on May 10, 2012 10:58:18 PM - Report post

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is the payment from paypal still on hold?
 
cloudrahul  posted on May 19, 2012 6:47:15 AM - Report post

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the review is completed and the case is closed for the payment. have you not still received the payment.
 
PWizard  posted on May 19, 2012 6:54:49 AM - Report post

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Account is now active.
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