Feedback, Complaints or Problems

Hello, when i try to connect to the site or authenticate from a trainer, it says my account is inactive ?

I recently accidentally used a trainer made by a certain h4x0r, for the game payday, till i found he issues malware via this topic www.cheathappens.com/show_board2.asp?headID=107232&titleID=14183 , this topic says his malware steal CH account information and blocks other trainers from working, is that related in any way to my account being inactive. My login is phadeb.

Yes, you downloaded and used a trainer by h4x0r and he used it to steal your CH credentials and now your account is inactive. We warn people about this all the time. Now you'll need to create a new account.

But i didn't know it was a malware, i thought it was legit.

What about my premium account now ? Will it be transferred to this one ?

Edit : And most importantly, how do I remove h4x0r's malware ?

[Edited by phadeb2, 11/1/2011 4:52:14 AM]

Yes, but it might take up to 10 days.

And if I PM you with a copy of the Paypal receipt, will it speed up the process a bit ?

no

Ok, i'll wait then.

Does someone know how to get rid of the malware ?

Instructions can be found in the troubleshooting guide near the bottom.

[Edited by moderator Neo7, 11/3/2011 12:46:34 PM]