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Locked Topic  Trainer Authentication Failed
 
Xalek  posted on Sep 29, 2011 6:38:45 PM - Report post

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Hello,

As you can see from the title I'm having authentication problems.

I've read the forums and trouble shooting guide.

I've tried:

Running as Admin
Offline Authentication Key
Disabling AV & Firewall
Downloading trainer again

None of my authentications work anymore and when the problem began I hadn't changed any of my AV or Firewalls settings between the last successful and the first failed.

Help is appreciated.

Thank you.

 
PWizard  posted on Sep 30, 2011 4:52:58 AM - Report post

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You'll have to do a clean boot or system restore to determine what on your system has changed and is now blocking the authentication.
 
Xalek  posted on Oct 01, 2011 7:54:18 AM - Report post

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I've disabled active scanning in windows defender.
I've disabled my router and modem firewalls.
I've disabled windows firewall.
I've uninstalled all AV.
I've uninstalled all Spyware programs.
I've used msconfig and disabled all services.
I've rebooted with all of these settings.

Any other suggestions? < Not being sarcastic, rather sincere.

[Edited by Xalek, 10/1/2011 8:06:29 AM]

 
PWizard  posted on Oct 01, 2011 8:05:54 AM - Report post

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No, sorry. You may have to take it to a computer expert to help you.
 
Xalek  posted on Oct 01, 2011 8:10:27 AM - Report post

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Are you sure there isn't anything amiss with my account settings at CheatHappens that is denying my authentication? I've broken no use agreements by posting exclusive trainers. I just really like this service.
 
PWizard  posted on Oct 01, 2011 8:11:59 AM - Report post

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I just downloaded your personalized trainer to my PC and it authenticated just fine. Soemthing on your system is blocking the trainer from making a simple port 80 call to our web server.
 
Xalek  posted on Oct 01, 2011 8:14:38 AM - Report post

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Thank you for confirming. I'll keep working on it.
 
Xalek  posted on Oct 01, 2011 11:20:27 AM - Report post

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I've just booted up my old computer that hasn't seen the internet in a year.

When I last used it trainer authentication was fine.

The old computer, even after the latest boot up, has performed no AV or firewall updates.

Now however, it has the same trainer authentication problem.

I've already disable my router and modem firewalls.

Could Comcast be blocking outgoing port 80 for anything other than web browsers?

I know you probably still don't have any suggestions, but I'll keep updating this thread as I discover more about this issue.

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