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GameStop Recalls Deus Ex HR
 
bryanskrantz  posted on Aug 25, 2011 6:24:42 AM - Report post

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quote:
originally posted by fire_foxxx

What actual law did they break? Nothing I've read said it was illegal. They didn't truly tamper with the actual product. Not only that but there is a PENDING recall that's being looked at so they will probably re-release with additional content or something to make up for the voucher that was removed. Don't count Gamestop out until after the fact.

"As part of Deus Ex: Human Revolution's boxed offering on PC, Square Enix included a third party coupon. GameStop was not made aware of this inclusion and Square Enix respects the right of GameStop to have final say over the contents of products it sells and to adjust them where they see fit in accordance with their policies." -Latest comment from Square Enix.

[Edited by fire_foxxx, 8/25/2011 12:42:06 AM]

Opening a new product and tampering it is called fraud. not to mention it violates numerous trade rules.

Edit: I wouldn't be surprised if there's a class action suit because of this.

[Edited by bryanskrantz, 8/25/2011 6:32:19 AM]


Edit 2: to add further insult to injury, arstechnica.com/gaming/news/2011/08/gamestop-responds-to-deus-ex-controversy-removes-game-from-shelves.ars

[Edited by bryanskrantz, 8/25/2011 7:53:50 AM]

 
Aeterna85  posted on Aug 25, 2011 9:30:06 AM - Report post

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www.escapistmagazine.com/news/view/112579-GameStop-Pulls-PC-Version-of-Deus-Ex-Human-Revolution

That says how they're recalling the games and stopped selling them until they get a coupon free version, but funny enough I bought mine from Gamestop online and it /does/ have the Onlive coupon in there.

 
robgw3  posted on Aug 25, 2011 1:00:56 PM - Report post

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You've already bought the game from them, having a free copy from something else is not going to hurt their business. But the worst thing is that the moment they open the package it is NOT considered NEW anymore. If you opened something and then try to take it back they wont consider it new and give you exactly what you paid for it back, they would say it's used and give you a fraction of it's value back. So if they want to open these they should tell people that they did this and then sell them as USED not new. Not to mention the fact that opening the package like that puts them completely responsible for any defects in the product, so if the game doesnt work for some reason instead of them being able to just get a new one from the producer of the game, they would have to replace it out of their own inventory.
 
Wiown  posted on Aug 25, 2011 1:32:22 PM - Report post

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Just boycott Gamestop if they are acting this way. There are plenty of ways to purchase games outside of Gamestop. In fact it has been years since I went to a store to purchase a game. Digital DL is the way to go IMO.
 
Ultralazuli  posted on Aug 25, 2011 1:34:43 PM - Report post

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quote:
originally posted by DABhand

What they did is illegal.

Any business has no right to open any sealed packaging for software no matter the content.

It is not up to Gamestop etc to decide what Square should include in the packaging, its a retail box and it comes as is.

If Gamestop wasn't happy they had 2 choices, sell as is or don't. Because its an anticipated title they had to try to sell, nobody would expect to wait a couple of days waiting for a new batch to arrive.

Gamespot should have done what Onlive did, to ensure that a cd-key for the online service was included for Impulse. They didn't want to pay the money for that and Onlive did. Tough.

But opening and removing it and then selling a now incomplete product as new is very much illegal no matter what country you come from. That has easily broken numerous laws. And I hope they get hit heavily by the official bodies responsible in the US for trading and consumer rights.

Because Gamespot sells a whole lot of games.

SNARF SNARF

 
123rune20  posted on Aug 25, 2011 2:11:00 PM - Report post

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Steam is the best, hands down.

Also, I saw a comment on the link about the story and apparently someone tried to trade in the Sims 3, the newer one, for the Sims 2, which is obviously much older. They were trying to get the person trading it in to pay money too? I just don't get it. Once you can fully trade Steam games, life will be awesome.

 
mikoto  posted on Aug 25, 2011 3:34:43 PM - Report post

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removing digital copy from a competitor is 'low', but what prevents them from removing say 'dlc'-coupon or other offers from box as well?(you know there are going to unscrupulous workers somewhere)
 
Steven283  posted on Aug 25, 2011 4:23:16 PM - Report post

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Gamestop has been ****ing me off for years. They have practically abandoned PC Gaming, leaving our games in a tiny section. Now they pull this crap? GRRRR!
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